Hana Jagurdzija
Melbourne
Summary
Dynamic and proactive waitress with a proven track record at Siesta Cafe, excelling in high-pressure environments. Demonstrated exceptional customer service and strong multitasking skills, ensuring a welcoming atmosphere and positive guest experiences. Adept at team collaboration and critical thinking, consistently delivering prompt service while maintaining composure during busy shifts.
Overview
2
2
years of professional experience
Work History
Waitress
Siesta Cafe
09.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Sirius College
Melbourne, VIC12.2026
Skills
- Customer service
- Strong multitasking
- Ability to multitask and prioritise responsibilities
- Team collaboration
- Communication
- Critical thinking
- Quick learner with a proactive attitude
Accomplishments
- Successfully completed the Bronze and Silver levels of the Duke of Edinburgh’s Award, demonstrating commitment, perseverance, and personal development across the key areas of volunteering, physical activity, skills development, and adventurous journey.
- Contributed to community service projects, developing leadership, teamwork, and time management skills.
- Participated in and completed multi-day hiking expeditions requiring planning, navigation, and collaboration in challenging outdoor environments.
- Enhanced personal growth through sustained effort and goal-setting across physical and skills-based activities.
Awarding Body: The Duke of Edinburgh's International Award
Dates: 2022- 2024
Languages
Bosnian
Native or Bilingual
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Waitress
Siesta Cafe
09.2023 - Current
Sirius College
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