Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karmen Ngawaka

Tom Price ,WA

Summary

Train manager with 7 years experience in the rail industry, responsible for maintaining and managing the time efficiency and operation of the train. Ensuring passengers and staff are transported in a safe and responsible manner. Carrying out health and safety procedures while following the rules and regulations on the network to maintain the safe running of the train. Has excellent time management, communication skills and the ability to effectively communicate with passengers and staff to ensure a safe and successful service. Able to learn fast and adapt to changing circumstances.

Overview

24
24
years of professional experience

Work History

Mobile Plant Operator

Rio Tinto
Tom Price , WA
06.2023 - Current
  • Make sound and logical judgments regarding process changes.
  • Communicate effectively with operators and supervisors on technical level.
  • Maintain safety by adhering to regulations and procedures.
  • Complete maintenance tasks and make adjustments as part of regular upkeep of equipment and safety.
  • Perform pre-start checks on the mobile plant machinery before commencing work.

Train manager

Auckland One Rail-Transdev
Auckland
01.2016 - 02.2023
  • Ensuring passengers safety while boarding, traveling and disembarking services
  • Managing train services
  • Providing great customer service
  • Running a service to its schedule
  • Operation of doors
  • First responder onboard service
  • First aider
  • Conflict training

Event Planner

Events by dnc
Auckland
01.2018 - 01.2023
  • Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
  • Handled client questions and concerns via different communication channels to deliver exceptional customer service.
  • Coordinated plans and specific event needs with internal personnel.
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Coordinated vendors, timelines and budgets for events.
  • Hired, trained and supervised volunteers and support staff required for events
  • Developed diagrams and floor plans with event setup requirements.
  • Produced contracts and invoices for events and monitored fee collection.
  • Selected chefs or catering companies to prepare food for events.

Driver

Premier floral couriers
Auckland
05.2012 - 12.2015
  • Driving and delivering fragile freight
  • Liaising between customers and client
  • Meeting deadlines for florist and clients
  • Training and development of new drivers

Office / Administration

NFC couriers
Auckland
05.2001 - 03.2003
  • Communicating with florist and clients
  • Liaising with staff
  • Distribution of pick ups
  • Dealing with complaints and resolving issues
  • Geographical knowledge of Auckland city
  • Radio procedures

Education

Qualification in Haul Truck Operator Komatsu 830e, Cat 785D,777F,G -

RTIO
Tom Price
07-2024

Certificate in First Aid -

Time Critical First Aid/CPR
Tom Price
06-2024

Skills

  • Excellent time management skills
  • Organized
  • Dealing with complaints and conflict
  • Ability to work under pressure and maintain focus
  • Problem solver
  • Work well in a team or individually
  • Excellent customer service
  • Time management

Qualifications

  • Manual C Class License
  • First aid certificate
  • Conflict training

References

Referees Available on request

Timeline

Mobile Plant Operator

Rio Tinto
06.2023 - Current

Event Planner

Events by dnc
01.2018 - 01.2023

Train manager

Auckland One Rail-Transdev
01.2016 - 02.2023

Driver

Premier floral couriers
05.2012 - 12.2015

Office / Administration

NFC couriers
05.2001 - 03.2003

Qualification in Haul Truck Operator Komatsu 830e, Cat 785D,777F,G -

RTIO

Certificate in First Aid -

Time Critical First Aid/CPR

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