Summary
Overview
Work History
Education
Skills
Timeline
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Hana Nur Haraco

roxburgh park

Summary

Highly efficient team member, well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.

Overview

3
3
years of professional experience

Work History

CUSTOMER SERVICE ASSOCIATE

officeworks
09.2022 - 05.2024
  • Customer service associate with 2 years of experience in efficiently processing transactions and managing stock for a well-organized retail environment. Demonstrates strong teamwork skills by enhancing store aesthetics and improving customer navigation through product placement initiatives. Committed to maintaining a welcoming store atmosphere and contributing to successful inventory audits, leveraging advanced communication and people skills.

Team Member

Nando's Restaurant
11.2024 - 07.2025
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.

TUTOR

kumon
02.2024 - 04.2025
  • Analyzed data to customize learning plans, enhancing critical thinking and academic success.
  • Implemented strategies for measurable progress, boosting confidence and problem-solving.
  • Created engaging teaching methods, improving motivation and concept retention.
  • Tracked progress and collaborated with parents, ensuring consistent grade improvement.
  • Provided individualized tutoring sessions, fostering student confidence and promoting noticeable academic improvements in math and reading skills.
  • Developed customized learning plans, leading to enhanced student engagement and measurable progress in standardized assessments.
  • Coordinated with parents and instructors to track student performance, ensuring a unified approach to learning and substantial growth.

TEAM MEMBER

guzman y gomez
02.2022 - 06.2024
  • Deliver efficient service in high-volume settings, enhancing guest satisfaction and retention.
  • Ensure high-quality food preparation and presentation, maintaining company standards.
  • Accurately manage cash and card transactions, ensuring financial integrity.
  • Maintain cleanliness to meet health and safety standards, fostering a safe environment.
  • Train and mentor new team members, improving team efficiency and service quality.

Education

HIGH SCHOOL DIPLOMA -

sirius college
11.2024

PSYCHOLOGY

victoria university
11.2029

Skills

  • Problem Solving,
  • Creative Thinking
  • Team Leadership
  • Time Management
  • Cash Handling
  • Customer Engagement
  • Sales Techniques
  • Visual Merchandising
  • Team Collaboration
  • Clear communication

Timeline

Team Member

Nando's Restaurant
11.2024 - 07.2025

TUTOR

kumon
02.2024 - 04.2025

CUSTOMER SERVICE ASSOCIATE

officeworks
09.2022 - 05.2024

TEAM MEMBER

guzman y gomez
02.2022 - 06.2024

PSYCHOLOGY

victoria university

HIGH SCHOOL DIPLOMA -

sirius college

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Hana Nur Haraco