Hana-Rose Isaia-Hardy
Rockdale,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Combined Group Company
07.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 15kg pounds.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Retail Worker
Kmart
08.2020 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Operated online order system, picking, packing and dispatch in-store and out bound orders
Education
Bachelor of Social Work -
Western Sydney University
Sydney, NSW06.2027
High School Diploma -
Tempe High School
Tempe, NSW12.2022
Skills
- Self-Motivated and Disciplined
- Team Collaboration
- Attention to Detail
- Clear Communication
- Clean and Organized
- Punctual and Dependable
Certification
BSB20115 - Certificate II in Business - 2022
Timeline
Warehouse Worker
Combined Group Company
07.2023 - Current
Retail Worker
Kmart
08.2020 - Current
Bachelor of Social Work -
Western Sydney University
High School Diploma -
Tempe High School
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