Summary
Overview
Work History
Education
Skills
Education and Qualification
Key skills and capabilities
Languages
References
Timeline
Generic

Hanadi Rabih

Tullamarine,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Works to exceed expectations and both personal and business goals, whilst keeping the customer at the centre of every interaction. Sets personal development objectives and works to build on existing skills that build long term relationships between both customers and stakeholders, whilst working under pressure. Is able to complete tasks efficiently and effectively and has ability to problem solve.


Overview

1
1
year of professional experience

Work History

Educator Perfect Family Day Care
  • Facilitated excitement for learning by creating trusting relationships and delivering engaging talks
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts
  • Encouraged students to persevere through difficult times by providing positive friendly feedback

Educator Dawn 2 Dusk
  • Tested students with quizzes, essays and exams to gauge learning comprehension
  • Worked one-on-one with at-risk students on core subjects
  • Met with parents and guardians to discuss student progress and areas for improvement

Administration Officer

MSS Security And Qantas Group
11.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
  • Utilized advanced software skills to create visually appealing presentations that communicated complex data clearly.
  • Collaborated cross-functionally with multiple departments to achieve project objectives efficiently.
  • Maintained personnel records and updated internal databases to support document management.
  • Completed daily logs for management review.

Aviation Protection Officer

MSS Security and Quants Group
01.2023 - Current


  • Enhanced airport security by conducting thorough passenger and luggage screenings.
  • Reduced risk of security breaches by maintaining strict access control measures for airport facilities.
  • Maintained professional demeanor while interacting with passengers, providing clear communication during security procedures.
  • Provided excellent customer service, addressing passenger concerns and answering questions related to aviation protection procedures.
  • Contributed to a positive work environment through effective teamwork and collaboration with fellow Aviation Protection Officers.
  • Prevented unauthorized access to restricted areas through diligent monitoring and verification of personnel credentials.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.

NDIS Support worker
- 01.2022
  • Provide care and help people in the community living with mental health conditions or physical disabilities
  • Recognise the different categories of needs and the individualised support required to assist people living with disabilities
  • Empower and encourage clients to improve their quality of life
  • Household support
  • Personal care support
  • Transport/ Community access, enable participation in community, social, economic and daily life activities

Administrator & Office Support/Part Time Starbuck Planthire - Vic
- 07.2021
  • Prepared accounting transactions and documents and updated procedures for management
  • Answered telephones to take messages & redirect calls to the appropriate department
  • Monitored allocated job to confirm correct dockets, documents and invoices received
  • Tracked cases and managed electronic and physical records
  • Allocations

Education

Bachelor of Social work -

Victoria University

Certificate III in Early Childhood Education and Care -

Partners in Training Australia

High School Diploma -

Amqa Secondary School
11.2012

Skills

  • Task Prioritization
  • Dependable and Responsible
  • Conflict Resolution
  • Active Listening
  • Customer Service
  • Excellent Communication
  • Computer Skills
  • Multitasking Abilities
  • Data Entry

Education and Qualification

  • Victoria University (ABSW), Bachelor of Social work, Currently in the third year of my degree
  • Partners in Training Australia, Certificate III in Early Childhood Education and Care, Melbourne Vic, 07/2015
  • Amqa Secondary School, Lebanon, Tripoli, High School Diploma, 11/2012

Key skills and capabilities

  • Highly Motivated individual with skilled customer support and solution focused.
  • Bilingual (speaks Arabic fluently)
  • Accustomed to working under pressure and to tight deadlines.
  • Well-developed communication and presentation skills.
  • Staying on top of demands in fast-paced environments by effectively using slow periods.
  • Maintain organized and safe work areas with attention to detail.
  • Highly compliant professional through quality applications
  • Problem-Solving
  • Expense Monitoring
  • Information Confidentiality
  • Attention to Detail
  • Positive Reinforcement
  • Schedule Management
  • Relationship Building
  • Student Interaction
  • Peer Interaction
  • Time Management
  • Talented at completing daily assignments contributing to team success.
  • Flexible Schedule

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

References

Available on Request

Timeline

Administration Officer

MSS Security And Qantas Group
11.2023 - Current

Aviation Protection Officer

MSS Security and Quants Group
01.2023 - Current

Educator Perfect Family Day Care

Educator Dawn 2 Dusk

NDIS Support worker
- 01.2022

Administrator & Office Support/Part Time Starbuck Planthire - Vic
- 07.2021

Bachelor of Social work -

Victoria University

Certificate III in Early Childhood Education and Care -

Partners in Training Australia

High School Diploma -

Amqa Secondary School
Hanadi Rabih