Summary
Overview
Work History
Education
Skills
Bi Lingual
Attributes
Academicachievementsandawards
References
Timeline
Generic

Hanana Kamali

Berwick

Summary

Highly enthusiastic about contributing to a reputable organisation by utilising a friendly demeanour and customer-focused abilities to assist clients. Thrives in a team environment, collaborating with colleagues to meet sales targets and company objectives. Adaptable and open to flexible scheduling and roster arrangements.

Overview

12
12
years of professional experience

Work History

CUSTOMER SERVICE TEAM MEMBER

COLES
01.2021 - 01.2022

At Coles, as a cashier and customer service team member, I gained skills in handling transactions, providing excellent customer service, resolving customer enquiries, and maintaining a positive shopping experience for customers. The experience has improved my communication skills, attention to detail, and ability to work efficiently in a customer-focused environment. These skills are valuable and can be applied in my future roles.

TEAM MEMBER

HUNGRY JACK'S
01.2014 - 01.2016

During my time at Hungry Jack's, i learned valuable skills such as excellent customer service, maintaining cleanliness, and teamwork. My experience enhanced my ability to handle fast-paced environments, prioritise tasks efficiently, and communicate effectively with customers and other team members. These skills are transferrable and can be beneficial in various future roles.

WORK EXPERIENCE

COLES
01.2015 - 01.2015

COACH

NETBALL
01.2010 - 01.2011

Education

Bachelor of Nursing -

Federation University
Berwick
09.2024

Diploma of Nursing -

Chisholm Institute of TAFE
Berwick, VIC
12.2020

Certificate III in Dental Assisting -

Chisholm Institute of TAFE
Berwick
02.2019

Narre Warren South P-12 College
01.2017

Wilmot Road Primary School
01.2011

Guilford Public School
01.2007

Skills

  • Good time management
  • Proactive
  • Customer Service
  • Multitasker
  • Good communicator
  • Adaptable
  • Hardworking

Bi Lingual

Fluent in English, Dari and Urdu

Attributes

  • Always on time along with a positive and enthusiastic attitude
  • Confident and reliable
  • Supportive, motivated and focused team player
  • Hardworking and determined to achieve outcomes and succeed
  • Friendly, respectful and understanding towards others
  • Quick learner with the ability to think fast
  • Good organisation and time-management skills with the ability to multi-task

Academicachievementsandawards

  • First Aid and CPR Certificate (2019)
  • Year 12 Unit 3 & 4 Business Management (2017)
  • Year 12 Unit 3 & 4 Further Mathematics (2017)
  • Year 12 Unit 3 & 4 Health & Human Development (2017)
  • Year 6 School Captain (2011)

References

  • John Gullifer, Clinical Educator, 0417 366 810, gulliferjohn@hotmail.com
  • Sheba Joseph, Lecturer - Federation University, 8780 5758, s.joseph@federation.edu.au

Timeline

CUSTOMER SERVICE TEAM MEMBER

COLES
01.2021 - 01.2022

WORK EXPERIENCE

COLES
01.2015 - 01.2015

TEAM MEMBER

HUNGRY JACK'S
01.2014 - 01.2016

COACH

NETBALL
01.2010 - 01.2011

Bachelor of Nursing -

Federation University

Diploma of Nursing -

Chisholm Institute of TAFE

Certificate III in Dental Assisting -

Chisholm Institute of TAFE

Narre Warren South P-12 College

Wilmot Road Primary School

Guilford Public School
Hanana Kamali