Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hananeh Marei

Epping,VIC

Summary

Dynamic professional with a proven track record in customer service and support, notably at Alpha Flooring Group. Excelled in high-pressure environments, enhancing customer satisfaction and fostering repeat business through exceptional service and strong multitasking abilities. Skilled in team collaboration and basic computer applications, demonstrating a keen attention to detail and decision-making prowess.

Overview

2
2
years of professional experience

Work History

Customer Service

Alpha Flooring Group
02.2023 - 03.2024
  • Delivered exceptional customer service by addressing inquiries promptly and professionally.
  • Developed customer service abilities through assisting visitors and handling inquiries.
  • Managed high call volume while maintaining exemplary customer service standards.
  • Generated repeat business by delivering exceptional customer service and positive engagement.

Waitress/ Customer Service

Luna Kebab Pizza
01.2022 - 01.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Maintained composure in high-pressure situations.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Bachelor of Business - Business

Latrobe University
Bundoora, VIC
03-2026

High School Diploma -

Epping Secondary Collage
Epping, VIC
11-2023

Skills

  • Customer service and support
  • Payroll customer service
  • B2B sales and customer service
  • Great time management
  • Strong multitasking
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Basic computer skills

Languages

Arabic
Native or Bilingual
Persian
Professional Working
Turkish
Limited Working

Timeline

Customer Service

Alpha Flooring Group
02.2023 - 03.2024

Waitress/ Customer Service

Luna Kebab Pizza
01.2022 - 01.2023

Bachelor of Business - Business

Latrobe University

High School Diploma -

Epping Secondary Collage

Similar Profiles

CREATE PROFILE
Hananeh Marei