Handa Tarlinton-Hsu
Summary
Hardworking and motivated job seeker with strong organisational skills eager to secure an entry-level position.
Strong communicator and enjoy the challenges involved with customer relations and organisational tasks.
Passionate about learning and improving my skill set and love working as part of a team.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Zepben-Understanding Energy
03.2023 - Current
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Room Attendant
EAST HOTEL
12.2022 - 09.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Room Attendant
Mantra Group
03.2017 - 12.2019
- Washed and put away kitchen dishes, utensils and glassware.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Made recommendations for improvements in processes or procedures based on personal observations and feedback from guests.
Housekeeping
Central Perk Hotel
07.2015 - 03.2016
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Supervisor
Yummy Eight Chinese Restaurant
04.2013 - 08.2014
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Jewelry Sales Associate
Linda Jewelry
05.2011 - 01.2013
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Education
BBA - Business Administration
UNIVERSITY OF KANG NING
Tainan,Taiwan06.2011
Skills
- Positive Attitude / Outgoing
- Self-motivated / Team Worker
- Customer Relations / Relationship Building
- Meticulous Attention to Detail
- Appointment Scheduling
- Excel Spreadsheets
- Supervising Staff
Languages
Chinese (Mandarin)
Native or Bilingual
Referees
Bill Tarlinton (Zepben Energy) - 0405493060
Helen Qian (East Hotel) - 02 6295-6925
Timeline
Administrative Assistant
Zepben-Understanding Energy
03.2023 - Current
Room Attendant
EAST HOTEL
12.2022 - 09.2023
Room Attendant
Mantra Group
03.2017 - 12.2019
Housekeeping
Central Perk Hotel
07.2015 - 03.2016
Supervisor
Yummy Eight Chinese Restaurant
04.2013 - 08.2014
Jewelry Sales Associate
Linda Jewelry
05.2011 - 01.2013
BBA - Business Administration
UNIVERSITY OF KANG NING
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