Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haneen Alguraini

Sydney,NSW

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

2
2
years of professional experience

Work History

Information Desk Receptionist

TGC retail
Winston Hills , NSW
09.2023 - Current
  • Provided customer service and assisted with basic information regarding services offered by the organization.
  • Greeted customers, answered inquiries and directed them to appropriate areas.
  • Answered incoming calls, transferred calls to designated departments or personnel, took messages and responded to general inquiries.
  • Responded to emails sent to the Info Desk mailbox in a professional manner.
  • Handled sensitive customer complaints in a polite yet efficient manner.

Merchandiser

BIG brand influence group
Sydney , NSW
02.2023 - 07.2024
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Developed promotional strategies to increase sales of featured products.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Monitored stock to maintain sufficient quantity of featured product.

Education

Bachelor of Medical Science - Medical Microbiology And Bacteriology

Western Sydney University
Sydney, NSW
11-2029

HSC STUIDES - High School Year 11 And 12

TAFE Liverpool
Liverpool, NSW
10-2023

Certificate Health Administration - Health Administration

Tafe Granville
Granville, NSW
12-2022

Certificate Assistance Nursing - Nursing Education

Tafe Wetherill Park
Wetherill Park, NSW
08-2021

Skills

  • Information desk management
  • Customer and client relations
  • Multitasking Abilities
  • Bookkeeping
  • Greet visitors
  • Time management abilities

Timeline

Information Desk Receptionist

TGC retail
09.2023 - Current

Merchandiser

BIG brand influence group
02.2023 - 07.2024

Bachelor of Medical Science - Medical Microbiology And Bacteriology

Western Sydney University

HSC STUIDES - High School Year 11 And 12

TAFE Liverpool

Certificate Health Administration - Health Administration

Tafe Granville

Certificate Assistance Nursing - Nursing Education

Tafe Wetherill Park
Haneen Alguraini