Abdul Hamid Osman
Noble Park,VIC
Summary
Industrious Harvester with excellent seed and crop planting and harvesting knowledge gained over 6 years of large-scale, commercial farming experience. Consistently contributes to harvest success through hard work and dedication.
Overview
31
31
years of professional experience
Work History
Lead Harvester / Grower
Onelife Botanical
08.2019 - Current
- Enhanced harvesting efficiency by implementing techniques.
- Reduced crop loss during harvest through proper handling and storage methods.
- Optimized harvest yield by closely monitoring crop growth stages and determining optimal harvest timing.
- Maintained accurate records of harvested crops, ensuring proper documentation for inventory management and sales tracking.
- Communicated effectively with team members to coordinate tasks and ensure efficient workflow during the busy harvest season.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Transported and loaded harvested items into delivery trucks.
- Maintained accurate records of planting dates, fertilization schedules, pest management interventions, and harvest data for future reference.
- Advised farm managers on best practices for crop rotation planning to optimize resource utilization while minimizing soil degradation risks.
- Contributed to the development of standard operating procedures that enhanced employee productivity, reduced waste, and ensured consistent product quality.
Pruner / Team Leader
Dellios Apple
09.2016 - 06.2019
- Utilized proper tools and equipment, ensuring safe and efficient pruning operations at all times.
- Enhanced tree health by carefully removing dead, damaged, or diseased branches.
- Adhered to industry best practices for proper pruning cuts, reducing chances of infection or decay spread within the tree.
- Recognized various tree species'' distinct growth habits, tailoring pruning techniques for maximum benefit in each case.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Exceeded daily quotas consistently by maintaining a fast pace while prioritizing safety and accuracy.
- Increased efficiency in fruit picking through mastery of various techniques, including ladder use and proper hand placement.
Tour Operations Manager
Omega Travel & Tours Sdn Bhd
01.2013 - 02.2016
- Improved tour operations efficiency by streamlining processes and implementing effective team management strategies.
- Enhanced customer satisfaction by consistently delivering high-quality experiences and addressing client concerns promptly.
- Developed innovative tour packages for increased sales and repeat business, catering to diverse clientele needs.
- Effectively managed budgets with meticulous planning and resource allocation, ensuring profitability of tour operations.
- Negotiated favorable contracts with vendors for better pricing, enhancing overall operational cost savings.
- Led a team of tour guides to provide exceptional service, fostering a positive work environment that promoted professional growth.
- Designed custom itineraries for clients seeking personalized travel experiences, leading to an increase in referrals and recommendations.
- Streamlined booking procedures to simplify the reservation process, resulting in higher conversion rates and fewer cancellations.
- Regularly evaluated employee performance through feedback sessions and annual reviews, supporting continuous improvement within the team.
- Conducted thorough research on emerging market trends to adapt offerings accordingly, staying competitive within the industry landscape.
- Spearheaded efforts to obtain necessary permits and licenses required for operating tours in various regions, ensuring full compliance with regulatory requirements.
Event Manager
Self Employed
01.2009 - 12.2012
- Streamlined event planning processes by implementing efficient project management strategies.
- Enhanced attendee experience through careful selection of venues.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Collaborated with sponsors to secure funding and support for high-profile events.
Senior Outbound Executive
Triways Travel Network ( M ) Sdn Bhd
01.2004 - 11.2008
- Enhanced customer satisfaction by providing personalized and efficient tour experiences.
- Streamlined tour booking processes for improved client convenience and increased bookings.
- Developed customized itineraries tailored to individual client preferences, resulting in high levels of repeat business.
- Collaborated with marketing team to design promotional materials that attracted new clientele.
- Conducted thorough research on travel destinations, staying up-to-date on the latest trends and attractions.
- Implemented a seamless online booking system, increasing overall efficiency and ease of use for clients.
- Created memorable experiences for clients by incorporating unique cultural elements into each tour itinerary.
- Provided exceptional customer service throughout the entire tour process, from initial inquiry to post-tour followup.
- Developed strong partnerships with hotels and transportation providers, ensuring comfortable accommodations and reliable transport for clients.
- Resolved client issues promptly and professionally, maintaining a high level of customer satisfaction across all services provided.
Branch Manager
Saaibon Letrik Sdn. Bhd
02.2000 - 12.2004
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Human Resources Assistant
Mandarin Oriental Kuala Lumpur
03.1998 - 12.1999
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support.
- Handled all immigration matter for employed expatriates in the Organization.
- Liaised with embassies and government bodies, such as the Socso, EPF and Internal Revenue.
Freelance Tour Guide
Self-employed
10.1997 - 02.1998
- Enhanced customer experience by providing informative and engaging tours of various local attractions.
- Developed customized tour itineraries to cater to diverse client interests and requirements.
- Increased repeat business by building strong relationships with clients and maintaining excellent communication.
Airline Customer Service Agent
Malaysian Airlines System
01.1994 - 01.1995
- Enhanced customer satisfaction by efficiently addressing inquiries and resolving issues.
- Streamlined check-in processes for faster service, resulting in reduced wait times.
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Expedited lost luggage retrieval by coordinating efforts between ground crew and airline staff effectively.
- Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
- Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
- Contributed to overall revenue growth by promoting ancillary services such as upgrades and additional fees when applicable.
- Coordinated closely with other departments to address operational challenges affecting customer experiences smoothly and efficiently.
Personnel and Administrative Officer
The Crown Princes Hotel Kuala Lumpur
02.1993 - 11.1994
- Prepared Paper documentations of expatriate recruitment and resignation, and termination of contracts.
- Obtained permit for all Hotel items that needed legal documentation.
- Supervised all he contract agreements for the maintenance of Hotel Properties,
- Submitted pre-draft tax statements on the cost incurred for internal shows to the Internal Revenue Department
- Liaised with foreign embassies for cultural shows performed in the Hotel.
- Supervised fashion shows.
- Organised and administered local and internal concerts,
- Successfully organized and took full responsibility for the whole administrative affair of holding the following shows,
- Richard Clayderman : April 1994
- Kenny Rogers : June 1994
- Vivienne Westwood Fashion Show :July 1994
- Bonnie Tyler : December 1994
Education
Tourism And Travel Management
International Institute Tourism Development of Jap
Tokyo, Japan11.1996
Certificate in Japanese Language
Mara Institute Technology
Kuala Lumpur Malaysia09.1995
Sijil Pelajaran Malaysia
Sekolah Menengah Kebangsaan Beserah
Kuantan, Pahang11.1985
Skills
- Hand Harvesting
- Irrigation Knowledge
- Seed Planting
- Crop Harvesting
Timeline
Lead Harvester / Grower
Onelife Botanical
08.2019 - Current
Pruner / Team Leader
Dellios Apple
09.2016 - 06.2019
Tour Operations Manager
Omega Travel & Tours Sdn Bhd
01.2013 - 02.2016
Event Manager
Self Employed
01.2009 - 12.2012
Senior Outbound Executive
Triways Travel Network ( M ) Sdn Bhd
01.2004 - 11.2008
Branch Manager
Saaibon Letrik Sdn. Bhd
02.2000 - 12.2004
Human Resources Assistant
Mandarin Oriental Kuala Lumpur
03.1998 - 12.1999
Freelance Tour Guide
Self-employed
10.1997 - 02.1998
Airline Customer Service Agent
Malaysian Airlines System
01.1994 - 01.1995
Personnel and Administrative Officer
The Crown Princes Hotel Kuala Lumpur
02.1993 - 11.1994
Tourism And Travel Management
International Institute Tourism Development of Jap
Certificate in Japanese Language
Mara Institute Technology
Sijil Pelajaran Malaysia
Sekolah Menengah Kebangsaan Beserah
Similar Profiles
Rylan PhillipsRylan Phillips
Personal Trainer at OneLife FitnessPersonal Trainer at OneLife Fitness
Chantra BoltonChantra Bolton
Assistant General Manager at OneLife FitnessAssistant General Manager at OneLife Fitness
John NickelJohn Nickel
Personal Trainer at Onelife FitnessPersonal Trainer at Onelife Fitness