Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Hobbies and Interests
Timeline
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HANH TRAN

HANH TRAN

SUNSHINE,Vic

Summary

I have passionate in Vietnamese Cuisine and coffee. When I came to Melbourne in the first time, I studied a short course about Basic Espresso and Latte Art at Melbourne Coffee Academy.

I take advantages of customer service skills, banking skills & experience to communication with other people, team working. I am hard working and honest.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FOH

PHO EVA
MELBOURNE, VIC
08.2024 - 09.2024

BANK TELLER

Vietcombank- Nhon Trach Branch
Dong Nai, Vietnam
10.2019 - 05.2024
  • Cross-sold bank products such as savings accounts and credit cards to existing clients.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Maintained confidentiality of bank records, transactions and customer information.

QC Staff Member

Samhwa P&T
South Korea
12.2016 - 09.2018
  • I was a QC at cosmetic case company

Teller

VP Bank
Dong Nai, Vietnam
06.2013 - 03.2015
  • Make saving account and current account for customers
  • Do anything such as make ATM card, withdraw money, transfer money....

Education

English ELICOS

Australian National College of English-Melbourne
Melbourne, VIC
06-2024

Korean

Anyang University
South Korea
08.2016

Business Administration

Economics of University of HCMC
Vietnam
01.2012

Business Administration

Hutech
Vietnam
01.2009

Skills

  • Customer service skills
  • Team working
  • Quality control
  • Friendly
  • Reliable
  • Bilingual in Vietnamese, English,Korean
  • Excellent communication skills
  • Banking

Certification

  • 2019, IELTS 6.0
  • 2016, Topik 4- KOREAN

Personal Information

  • Date of Birth: 10/29/88
  • Gender: Female

Hobbies and Interests

I like watching Korean Dramas, reading news and listening music when I have free time.

Timeline

FOH

PHO EVA
08.2024 - 09.2024

BANK TELLER

Vietcombank- Nhon Trach Branch
10.2019 - 05.2024

QC Staff Member

Samhwa P&T
12.2016 - 09.2018

Teller

VP Bank
06.2013 - 03.2015

English ELICOS

Australian National College of English-Melbourne

Korean

Anyang University

Business Administration

Economics of University of HCMC

Business Administration

Hutech

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