HANI MOTASSAM
Summary
Crew Trainer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonalds
09.2020 - 10.2023
- Assigned tasks and responsibilities to crew members based on abilities and experience
- Monitored employee progress and provided constructive criticism
- Provided coaching and mentorship to foster a positive work environment among staff members
- Explained training information in easily understandable terms for individuals from all backgrounds and levels
- Monitored job performance of assigned crew members, offering constructive criticism when necessary
- Assisted in resolving conflicts between team members and providing guidance on how to work together effectively
Event Staff Member
Egroup Security
03.2020 - 06.2023
- Assisted with set-up and clean-up of event equipment
- Utilized problem-solving skills to quickly resolve any issues that arose during events
- Provided exemplary customer service when interacting with event attendees
- Navigated and performed throughout large crowds
- Collaborated with other team members to coordinate tasks in a timely manner
- Provided excellent customer service to attendees
Education
Bachelor of Engineering - Software
University of Tech Sydney
Sydney, NSW07.2028
HSC -
Malek Fahd Islamic School
Greenacre, NSW09.2023
Skills
- Role Modeling
- Cash Handling
- Station Preparation
- Quality Assurance Controls
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Languages
English
Native or Bilingual
Arabic
Professional Working
Timeline
Crew Trainer
McDonalds
09.2020 - 10.2023
Event Staff Member
Egroup Security
03.2020 - 06.2023
Bachelor of Engineering - Software
University of Tech Sydney
HSC -
Malek Fahd Islamic School
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