Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hani Patel

Woodlands,WA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Enrolled Nurse

Brightwater Onslow Gardens, Subiaco
06.2023 - 06.2023
  • Monitored patient vital signs, reporting any changes to experienced nursing staff.
  • Performed regular rounds to check on well-being of patients.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Observed patient behaviour and reported changes to nurse in charge for resolution.
  • Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.

Certified Shift Manager

Hungry Jack's
12.2021 - 05.2023
  • Scheduled 50+ employees for shifts ensuring each shift was adequately covered, schedule breaks and shifts to meet state regulations.
  • Counted out registers and calculated profit at end of each shift.
  • Addressed and resolved customer inquiries and complaints.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Cooperated with co-workers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours, and inventory movements.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Fast Food Crew Member

Hungry Jacks
07.2019 - 12.2021
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Received and processed customer payments and estimated and communicated wait times accurately.
  • Greeted customers entering restaurant with enthusiasm and warmth.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Became familiar with products to answer questions and make suggestions.

Education

Diploma of Nursing - Nursing

North Metropolitan TAFE
Mount Lawley, WA
07.2024

Skills

  • Managing Cash Register
  • Opening and Closing Procedures
  • Post-Incident Reviews
  • Scheduling
  • Maintaining Clean Work Areas
  • Employee Coaching and Mentoring
  • Team Member Motivation
  • Problem-Solving Techniques
  • Suggestive Selling
  • Guest Satisfaction
  • Organization and Time Management

Certification

HLTAID009 Provide cardiopulmonary resuscitation

HLTAID010 Provide basic emergency life support

HLTAID011 Provide First Aid

National Police Clearance Certificate


Languages

Gujarati
Native or Bilingual

Timeline

Student Enrolled Nurse

Brightwater Onslow Gardens, Subiaco
06.2023 - 06.2023

Certified Shift Manager

Hungry Jack's
12.2021 - 05.2023

Fast Food Crew Member

Hungry Jacks
07.2019 - 12.2021

Diploma of Nursing - Nursing

North Metropolitan TAFE

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Hani Patel