Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hanie Grace Baquiran

Hanie Grace Baquiran

Whitlam,ACT

Summary

I am a versatile, optimistic, and detail-oriented professional with five years of experience in customer service. Currently, I teach primary school students, prioritising their safety at all times while striving to make their days productive through engaging lessons and enjoyable activities. My objective is to leverage the skills I have acquired over the years within an organisation that values a people-first approach, while also seeking opportunities to develop new skills and talents through collaboration and growth.

Overview

7
7
years of professional experience

Work History

Early Childhood Educator

Trinity Christian School
05.2025 - Current
  • Manages 20 to 30 students each day.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.

Assistant Educator

Brindabella Christian College
11.2024 - 04.2025
  • Manages 25 students each day.
  • Promoted a positive learning environment by establishing clear expectations and implementing effective classroom management strategies.
  • Boosted student confidence in their abilities by providing consistent feedback and personalized support.
  • Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
  • Encouraged critical thinking skills in students by challenging them with complex problems and thought-provoking questions during lessons.
  • Developed strong relationships with students, parents, and colleagues to foster a supportive educational community.

Administrator

Eagers Automotive
07.2022 - 11.2024
  • Communicating with hundreds of suppliers and customers each day.
  • Stayed current on changing state regulations regarding vehicle registration and titling, ensuring consistent adherence to laws.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
  • Maintained good working relationships with vendors and resolved disputes.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Ground Stewardess

Philippine Airlines
07.2018 - 03.2020
  • Enhanced passenger experience by providing exceptional customer service and addressing concerns promptly.
  • Supported efficient aircraft turnaround by assisting with cabin preparation tasks between flights.
  • Delivered clear pre-flight announcements to inform passengers about safety features and emergency procedures.
  • Participated in regular training sessions to maintain up-to-date knowledge of industry regulations and safety procedures.
  • Facilitated communication between ground staff and cabin crew during boarding processes to streamline operations.
  • Handled lost baggage claims swiftly through coordination with relevant departments.
  • Provided timely assistance during emergency situations, following established procedures to ensure passenger safety.

Education

Bachelor of Science - Hotel, Restaurant And Tourism Management

Saint Paul University Philippines
Tuguegarao City, Philippines
06-2018

High School Diploma -

Regional Science High School
Tumauini, Isabela, Philippines
03-2014

Skills

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Customer service

  • Problem-solving

  • Calm under pressure

  • Active listening

  • Organization and time management

  • Decision-making

  • Problem resolution

Timeline

Early Childhood Educator

Trinity Christian School
05.2025 - Current

Assistant Educator

Brindabella Christian College
11.2024 - 04.2025

Administrator

Eagers Automotive
07.2022 - 11.2024

Ground Stewardess

Philippine Airlines
07.2018 - 03.2020

Bachelor of Science - Hotel, Restaurant And Tourism Management

Saint Paul University Philippines

High School Diploma -

Regional Science High School

Similar Profiles

CREATE PROFILE
Hanie Grace Baquiran