Summary
Overview
Work History
Education
Skills
Timeline
Generic

HANINE Taleb

Guildford,NSW

Summary

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with around 5 months of experience building community and developing social skills through incremental therapeutic techniques.

Reliable social worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Self-motivated of welfare worker brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

8
8
years of professional experience

Work History

Youth Mentor

CORE Community Services
05.2023 - Current
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Introduced students to positive and creative outlets such as drawing and poetry.
  • Counseled students regarding educational issues such as truancy, study habits and career planning.
  • Built lasting relationships with youth and parents or guardians.
  • Created workshops for youth to improve communication skills, teamwork and cooperation.
  • Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Coordinated with different service providers to meet clients' individual needs.
  • Led group discussions and activities to meet different community needs.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Support Worker

Harmony And Care Group
07.2021 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Evaluated client progress toward established annual and quarterly goals.
  • Monitored employee and customer interactions to assess quality of service.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Scheduled daily and weekly care hours for client caseload.

400 Hours of Placement

Project On Special Case, With Special Need
05.2021 - 02.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.

Counselor Assistant

Al Mazloum Hospital
01.2019 - 10.2019
  • Maintained comprehensive client files according to program standards and physician requests.
  • Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting departmental goals.
  • Relayed relevant patient care details to supervisory staff.
  • Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.

Assistant Kindergarten Teacher

Al Safa School
09.2015 - 06.2016
  • Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
  • Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature and handwriting.
  • Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development.
  • Observed and assessed student performance and charted progress.

Education

Bachelor of Science - Social Sciences (community Servces)

Torrens University Australia
Sydney, NSW
05.2022

Bachelor - Psychology

Lebanese University
Tripoli
2019

No Degree - Arabic

Lebanese University
Tripoli
2016

Skills

  • Client Coping Mechanisms
  • Documenting Incidents
  • Technical Support and Assistance
  • System Maintenance and Repair
  • Daily Living Support
  • Skill Development
  • Assisting with Deployments
  • Mobility Assistance
  • Communication Assistance
  • Youth Advocacy
  • Daycare Management
  • Curriculum Implementation

Timeline

Youth Mentor

CORE Community Services
05.2023 - Current

Support Worker

Harmony And Care Group
07.2021 - Current

400 Hours of Placement

Project On Special Case, With Special Need
05.2021 - 02.2022

Counselor Assistant

Al Mazloum Hospital
01.2019 - 10.2019

Assistant Kindergarten Teacher

Al Safa School
09.2015 - 06.2016

Bachelor of Science - Social Sciences (community Servces)

Torrens University Australia

Bachelor - Psychology

Lebanese University

No Degree - Arabic

Lebanese University
HANINE Taleb