Hanna Balazs
Melbourne,Victoria
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Supervisor of Operations
Zara
Melbourne, Victoria
12.2022 - Current
- Leading and supervising a team of employees. This involves providing guidance, training, and support to ensure that team members perform their duties effectively and efficiently
- Monitored employee productivity levels to identify areas for improvement or additional resources needed
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings
- Collaboration with various departments, articulate expectations to team members, and serve as conduits for relaying vital information from upper management
Sales Manager
Cafe Transylvania
Hallam, Vic
06.2021 - 06.2022
- Initially accepted a position at Café Transylvania and fulfilled responsibilities encompassing cleaning, customer service, inventory management, payment processing, and coordinating deliveries. Subsequently, I opted to explore another professional opportunity that offered a higher income. Following a period of service elsewhere, I encountered unforeseen COVID-related challenges at Arpad Aged Care, prompting my return to Café Transylvania in November.
Receptionist
Arpad aged care
Wantirna, Victoria
08.2021 - 10.2024
- Worked at Arpad Aged Care for several months as an administration worker. My duties included calling suppliers, handling the residents, dealing with any and all paperwork.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
High School Diploma -
Fasori Highschool
Budapest Hungary05-2019
Skills
- Customer Service Management
- Handling Complaints
- Motivational Leadership
- Clear communication
- Scheduling
Languages
English
Full Professional
Hungarian
Native/ Bilingual
German
Limited
Timeline
Supervisor of Operations
Zara
12.2022 - Current
Receptionist
Arpad aged care
08.2021 - 10.2024
Sales Manager
Cafe Transylvania
06.2021 - 06.2022
High School Diploma -
Fasori Highschool
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