Summary
Overview
Work History
Education
Skills
Certification
Languages
Work placements
Volunteer roles
Other Information
References
Timeline
Generic

HANNA BERGLUND

Coburg North,VIC

Summary

Passionate and dedicated community services worker ,committed to promoting social equity and inclusion. Competent in collaborating with diverse populations and advocating for clients. Proven ability to conduct thorough needs assessments, work closely with referral agencies, and provide valuable resource information to empower individuals and families.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Caregiver

Home Instead
05.2023 - Current
  • Assisting clients with activities of daily living, promoting independence and quality of life.
  • Building strong relationships with clients to deliver emotional support and companionship.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.


Sole Trader

Lanewaykids Design
01.2020 - 01.2024
  • Sew knit clothing using industrial and domestic sewing machines
  • Product photography
  • Expanded client base with targeted marketing campaigns and excellent word-of-mouth referrals.
  • Collaborated with fellow sole traders within the industry for mutually beneficial alliances.
  • Established a solid online presence through engaging social media content marketing efforts.

Maker and sales Associate

Artocracy
04.2022 - 11.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Parental leave

Other Relevant Experience
01.2013 - 01.2019
  • Years spent living in Singapore: 2013-2017
  • Gained valuable insights into diverse cultures, fostering personal growth and building resilience.


Dietitian

Gothenburg city
03.2008 - 11.2012
  • Performed full nutritional assessments and selected foods appropriate for individual patients’ dietary needs
  • Educated patients, families, and medical practitioners on nutrition
  • Set up a nutrition group working towards a nutrition policy for aged care in the council area
  • Wrote said nutrition policy and had it approved by management
  • Implemented the policy with support by the nutrition group
  • Helped individuals manage chronic illnesses with dietary management strategies
  • Worked with food service personnel to update patient meal programs
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Dietitian

Sahlgrenska University Hospital
08.2008 - 12.2008

Dietitian in geriatrics. Working with geriatric patients mainly those presenting with stroke, cancer or COPD.

Dietitian

WHALE study
01.2007 - 08.2007

Dietitian role in a clinical obesity trial.

Dietitian

IDEFICS study
01.2007 - 06.2007
  • Part time Dietitian role in the IDEFICS study, a child obesity study.

Caregiver aged care

Karra Hus residential care home
09.2006 - 02.2007
  • Caregiver for elderly with dementia as well as other chronic illnesses.

Caregiver aged care

Dicksons hus residential care home
09.2005 - 02.2006
  • Caregiver for elderly with dementia as well as other chronic illnesses

Vice manager bakery/cafe

Baker Hansen
01.2000 - 01.2002
  • Cafe/bakery worker including sales, orders, preparing food, training of new staff and scheduling.

Education

Diploma of Community Services - Community Services

Melbourne Polytechnic
Preston, VIC
10.2024

Australia Aboriginal And TSI Cultural Competence -

Centre For Cultural Competence
Online
08.2024

First Aid And CPR Certificate HLTAID011
10.2023

Additional Coursework - Clinical Nutrition

University of Gothenburg
Gothenburg, Sweden
06.2007

Bachelor of Science: Clinical Nutrition -

University of Gothenburg
Gothenburg, Sweden
06.2005

Skills

  • Excellent written and verbal communication skills
  • Problem-solving abilities
  • Respectful and Compassionate
  • Client Advocacy
  • Case Management
  • Cultural competency

Certification

First Aid and CPR certificate HLTAID011, October 2023

Languages

English: Professional
Swedish: Native
Spanish: Limited

Work placements

Bridge Darebin Preston, Oct 2023 - Feb 2024, 200 hours

  • Facilitating art classes for NDIS students
  • Cooking and serving a regular community lunch for vulnerable people in the area
  • Organizing a food hamper drive for the holidays, including planning, budgeting, raising donations and coordinating volunteers.
  • Computer classes for beginners and It drop in
  • Collecting feedback from participants via phone



Anglicare Emergency relief, Craigieburn and Clayton,  July 2024- current

  • Intake, being the first person of contact for vulnerable people seeking assistance. Making them feel welcomed, safe and accepted. Collecting crucial information needed for assessment.
  • Making assessment of client needs and eligibility.
  • Providing financial and material aid, such as vouchers and food parcels, to people who are experiencing financial hardship.
  • Making referrals to local support services
  • Record keeping and admin.

Volunteer roles

  • Warehouse volunteer, Big Group Hug, 2019
  • Nourishing Neighbours, Food relief volunteer, Coburg 2023
  • General volunteer Orange Sky Fawkner since February 2023 - current

Other Information

  • Valid NDIS worker screening check
  • Working with children’s check.
  • Fully vaccinated against Covid-19.
  • Valid Victorian driver licence.

References

  • Amelia Barr, amelia@bridgedarebin.org.au
  • Suzanne Keil, Suzanne.Keil@anglicarevic.org.au

Timeline

Caregiver

Home Instead
05.2023 - Current

Maker and sales Associate

Artocracy
04.2022 - 11.2023

Sole Trader

Lanewaykids Design
01.2020 - 01.2024

Parental leave

Other Relevant Experience
01.2013 - 01.2019

Dietitian

Sahlgrenska University Hospital
08.2008 - 12.2008

Dietitian

Gothenburg city
03.2008 - 11.2012

Dietitian

WHALE study
01.2007 - 08.2007

Dietitian

IDEFICS study
01.2007 - 06.2007

Caregiver aged care

Karra Hus residential care home
09.2006 - 02.2007

Caregiver aged care

Dicksons hus residential care home
09.2005 - 02.2006

Vice manager bakery/cafe

Baker Hansen
01.2000 - 01.2002

Diploma of Community Services - Community Services

Melbourne Polytechnic

Australia Aboriginal And TSI Cultural Competence -

Centre For Cultural Competence

First Aid And CPR Certificate HLTAID011

Additional Coursework - Clinical Nutrition

University of Gothenburg

Bachelor of Science: Clinical Nutrition -

University of Gothenburg
HANNA BERGLUND