Hanna Gang
Educator
Sydney
Summary
Enthusiastic and personable professional with a strong foundation in customer service, retail, and hospitality. Experienced in creating positive client experiences through exceptional interpersonal and organisational skills. Adept at multitasking in fast-paced environments, with a proven ability to manage customer inquiries, coordinate schedules, and maintain a welcoming and professional atmosphere. Currently seeking to leverage these skills in a corporate receptionist role, bringing a strong work ethic, polished communication, and a warm, approachable demeanour.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Educator, Cubby OOSH
CubbyOOSH
Sydney, New South Wales
04.2023 - Current
- Managed a welcoming and safe environment for children, parents, and staff, fostering trust and positive relationships.
- Communicated professionally and empathetically with parents to address concerns and provide updates on children’s progress.
- Planned and coordinated activities, demonstrating excellent organisational and time management skills.
- Supported team operations by documenting children’s growth and maintaining accurate records.
- Acted as the first point of contact for parents and visitors, delivering a friendly and professional greeting and ensuring inquiries were handled promptly.
- Maintained a clean, presentable workspace, reinforcing the organisation’s professional image.
Retail Assistant
Rebel Sport
Sydney
08.2022 - 02.2023
- Delivered exceptional customer service by identifying needs and providing tailored product recommendations.
- Handled multiple customer interactions simultaneously while maintaining a professional and positive demeanour.
- Consistently met sales targets, showcasing motivation and a strong work ethic.
Assistant
KUMON
Sydney
04.2020 - 05.2021
- Supported students and maintained a calm, organized, and welcoming atmosphere.
- Developed attention to detail while marking and organizing materials.
Education
High School Diploma -
Willoughby Girl's High School
Sydney, NSW 05.2019 - 11.2021
Marketing And Media - (On A Break)
Macquarie University
Sydney, NSWSkills
- Customer Service Excellence
- Professional Communication (Phone and In-Person)
- Scheduling and Meeting Coordination
- Multitasking in Fast-Paced Environments
- Problem-Solving and Conflict Resolution
- Team Collaboration and Leadership
Timeline
Educator, Cubby OOSH
CubbyOOSH
04.2023 - Current
Retail Assistant
Rebel Sport
08.2022 - 02.2023
Assistant
KUMON
04.2020 - 05.2021
High School Diploma -
Willoughby Girl's High School
05.2019 - 11.2021
Marketing And Media - (On A Break)
Macquarie University
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