Hanna Holmberg
Sydney,NSW
Summary
Proven in enhancing customer experiences through compassionate caregiving and effective problem-solving, I excel in fast-paced environments, as demonstrated at McDonald's. My dedication to maintaining high health standards and fostering positive social interactions has consistently improved team performance and customer satisfaction. Skilled in multitasking and housekeeping, I am adaptable, dependable, and committed to excellence.
Overview
5
5
years of professional experience
Work History
Senior Care Assistant
Township of Uddevalla
03.2023 - 10.2024
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Promoted a positive living environment by engaging residents in social activities and maintaining clean, organized spaces.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient satisfaction by providing compassionate and attentive care to seniors in various care settings.
Restaurant Worker
McDonald's
06.2022 - 05.2023
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
Green Area Maintenance
Township of Uddevalla
06.2021 - 08.2021
- Enhanced team performance through regular training sessions, workshops, and mentoring initiatives for skill development.
Store Team Member
A Small Zoo Shop
06.2019 - 08.2019
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Graduation - Social Sciences
Sinclair
Uddevalla, Sweden06.2023
Skills
- Compassionate Caregiving
- Housekeeping tasks
- Social interaction
- Guest experiences
- Friendly, Positive Attitude
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Languages
Swedish
Native or Bilingual
Timeline
Senior Care Assistant
Township of Uddevalla
03.2023 - 10.2024
Restaurant Worker
McDonald's
06.2022 - 05.2023
Green Area Maintenance
Township of Uddevalla
06.2021 - 08.2021
Store Team Member
A Small Zoo Shop
06.2019 - 08.2019
Graduation - Social Sciences
Sinclair
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