Hanna Mealing
Campbelltown,NSW
Summary
As a motivated person, I wish for a company where I can use my skills and gain more experience while working towards the company,s values. I am excited to work hard and improve myself while also making a positive impact on the company.
I want to use my knowledge and skills to get hands - on experience and gain a understanding of the company's inner workings. I'd like to learn on the job and grow as a person.
Overview
12
12
years of professional experience
Work History
Hospitality Team Member
XS Espresso
12.2022 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Collaborated with housekeeping staff to address special requests from guests, improving their stay experience.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Developed and maintained positive relationships with guests for satisfaction.
- Kept accounts in balance and ran daily reports to verify totals.
Dental Hygienist
Medicover Poland
11.2021 - 05.2022
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Assisted dentist with various treatments, ensuring efficient completion of procedures and optimal patient comfort.
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Educated patients on oral hygiene and care to prevent future dental issues.
Lead Dental Hygienist
Bupa - Grupa Luxmed
01.2019 - 05.2022
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Mentored junior hygienists, sharing best practices and providing constructive feedback to improve their skills.
- Promoted a positive workplace culture by fostering open communication among team members and addressing concerns promptly.
- Developed strong relationships with patients, earning trust through compassionate care and consistent follow-up on treatment progress.
- Assisted in the implementation of electronic medical records system, streamlining documentation processes while maintaining confidentiality standards.
Dental Hygienist
Clinica Estomed
02.2012 - 05.2022
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
Education
Advanced Diploma - Dental Hygiene
Post - High School "Promed - Omega"
Warsaw, Poland06.2014
Skills
- Patient Record Maintenance
- Patient Care Coordination
- Oral Hygiene Education
- Periodontal Treatment Assistance
- Empathy and Compassion
- Multitasking Abilities
- Attention to Detail
- Pediatric Dental Care
- Equipment Maintenance
- Dental Terminology Knowledge
- Instrument Sterilization Techniques
- Infection Control Procedures
- Adaptability and Flexibility
- Preventive Dentistry Promotion
- Customer Service Orientation
- Oral Surgery Assistance
- Emergency Response Preparedness
- Organizational Skills
- Stress Management Techniques
Timeline
Hospitality Team Member
XS Espresso
12.2022 - Current
Dental Hygienist
Medicover Poland
11.2021 - 05.2022
Lead Dental Hygienist
Bupa - Grupa Luxmed
01.2019 - 05.2022
Dental Hygienist
Clinica Estomed
02.2012 - 05.2022
Advanced Diploma - Dental Hygiene
Post - High School "Promed - Omega"
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