Hanna Mendies
Summary
I am actively seeking full-time employment and bring strong customer service and communication skills. I take pride in my professionalism, reliability, and interpersonal abilities. My outgoing, enthusiastic, and team-oriented personality makes me well-suited for collaborative environments.
I am willing to permanently relocate at my own expense. Workplace safety is a top priority for me, and I consistently adhere to safety protocols
Overview
9
9
years of professional experience
Work History
Catering Assistant
Dnata Catering - Airport
02.2024 - Current
- Maintained professional demeanour under pressure during high-stress situations, contributing to overall success of airlines
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Demonstrated adaptability when adjusting plans according to last-minute changes or requests from clients.
- Proven ability to learn quickly and adapt to new situations.
Temporary Polling Assistant
Australian Electoral Commission
09.2023 - 12.2023
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
Administration Assistant
Greens of Pangbourne
10.2021 - 07.2023
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Increased sales by offering personalized customer service, recommending suitable cuts of meat and sharing recipe ideas.
- Provided backup support for other departments when needed, showcasing versatility within the retail/food environment.
- Handled high-volume sales periods with professionalism, efficiently managing large quantities of transactions.
Assistant Manager
Pangbourne Club
12.2018 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Monitored safety practices of new and existing employees.
Supervisor
Tank 64 Café
09.2016 - 10.2018
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Ensured strict compliance with local food safety guidelines through regular audits and staff training sessions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
Education
Certificate IV Work Health And Safety -
Pinnacle Safety And Training
Brisbane, QLD02-2025
ACRO Certificate -
UK Criminal Records Office
11-2023
Australian National Police Check -
Australian Federal Police
09-2023
Events Management Diploma -
New Skills Academy
02.2021
First Aid at Work Level 3 -
C&A Training
11.2020
Responsible Service of Alcohol Certificate -
Express Online Training
01.2014
Responsible Service of Gambling Certificate -
William Angliss Institute
01.2014
Food Safety Handling Certificate -
Victorian State Government
01.2014
Skills
- Consistent Reliability
- Team Leadership
- Kitchen Support
- Inventory Oversight
- Customer Support Expertise
- Workplace Safety Protocols
- Accurate Data Entry
- Technical Proficiency
- Effective Time Management
- Hazard identification
- Problem-solving
- Rapid Skill Acquisition
Timeline
Catering Assistant
Dnata Catering - Airport
02.2024 - Current
Temporary Polling Assistant
Australian Electoral Commission
09.2023 - 12.2023
Administration Assistant
Greens of Pangbourne
10.2021 - 07.2023
Assistant Manager
Pangbourne Club
12.2018 - 09.2021
Supervisor
Tank 64 Café
09.2016 - 10.2018
First Aid at Work Level 3 -
C&A Training
Responsible Service of Alcohol Certificate -
Express Online Training
Responsible Service of Gambling Certificate -
William Angliss Institute
Food Safety Handling Certificate -
Victorian State Government
Certificate IV Work Health And Safety -
Pinnacle Safety And Training
ACRO Certificate -
UK Criminal Records Office
Australian National Police Check -
Australian Federal Police
Events Management Diploma -
New Skills Academy
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