Summary
Overview
Work History
Education
Skills
Currently unemployed, looking to learn and expand in the workforce again after being a single parent
Timeline
Generic

Hannah Anderson

Albury

Summary

Dynamic and dependable professional with a proven track record at Motel Wellington, excelling in customer service and team collaboration. Skilled in problem-solving and time management, I effectively resolved guest complaints and enhanced operational efficiency, contributing to increased satisfaction and repeat business. Committed to maintaining high standards and fostering a positive environment.

Overview

2022
2022
years of professional experience

Work History

Kmart Floor

Kmartcorp
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.

Motel Cleaner

Motel Wellington
01.2018 - 05.2021
  • Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
  • Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
  • Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
  • Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
  • Maintained inventory levels for cleaning supplies, informing management when stock needed to be replenished.
  • Effectively communicated with fellow staff members to coordinate daily schedules and prioritize urgent tasks.

Motel Manager

Motel Wellington
01.2018 - 05.2021
  • Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
  • Improved guest satisfaction by implementing efficient check-in and check-out procedures.
  • Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
  • Managed daily operations for better customer service and increased revenue.
  • Trained staff on best practices, enhancing overall motel performance and guest experience.
  • Conducted regular property inspections to address maintenance issues promptly, maintaining a well-kept appearance for the motel.

Habibi Kebabs Food/ Retail

Salween Amine
01.2006 - 05.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organisational and time management skills while managing multiple projects.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
  • Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.

Education

Year 10 -

Albury High School
Albury, NSW

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Critical thinking
  • Active listening
  • Decision-making
  • Verbal communication

Currently unemployed, looking to learn and expand in the workforce again after being a single parent

Looking to earn a extra income

Night shifts and weekend work availability

The need to study or learn new skill with updated and new tech knowledgy

Willing to obtain trading and certifications needed

Timeline

Motel Cleaner

Motel Wellington
01.2018 - 05.2021

Motel Manager

Motel Wellington
01.2018 - 05.2021

Habibi Kebabs Food/ Retail

Salween Amine
01.2006 - 05.2011

Kmart Floor

Kmartcorp

Year 10 -

Albury High School

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Hannah Anderson