Hannah Austin
Summary
I am reliable, hardworking with strong attention to detail and eager to learn new skills.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
Parkes, NSW
06.2021 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
Retail Assistant
Dollars And Sense
Dubbo, NSW
10.2020 - 06.2021
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Sandwich Artist
Subway
Dubbo, NSW
10.2019 - 10.2020
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Education
High School Diploma -
Trundle Central School
Trundle, NSW09.2023
Skills
- Food Safety
- Efficiency Estimation
- Team Leadership
- Quality Assurance Controls
- Process Improvement
references
Brad Heidtmann - Restaurant Supervisor Parkes/Forbes - 0439292635
Lucy Dempsy - Teacher Peak hill central school - 0452553899
Timeline
Crew Trainer
McDonald's
06.2021 - Current
Retail Assistant
Dollars And Sense
10.2020 - 06.2021
Sandwich Artist
Subway
10.2019 - 10.2020
High School Diploma -
Trundle Central School