Hannah Boswell
Alexandra Headlands ,QLD
Summary
I’m a reliable and diligent employee who excels at multi-tasking in fast-paced environments and thrives under pressure. I have a positive, flexible attitude and can contribute to a company's smooth operation. I work well both independently and as part of a team, with strong communication skills that help me engage effectively with others. I tackle challenges with confidence and always aim to deliver excellent customer service.
Overview
2
2
years of professional experience
Work History
Cleaner
Newport Apartments
Mooloolaba , QLD
04.2024 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Bartender
Dodmoor house
United Kingdom
01.2023 - 02.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognised by management for providing exceptional customer service.
- Managed a high volume of customer during peak hours, maintaining prompt and efficient service throughout.
- Handling an high pressure environment with composure.
All Rounder
Dodmoor House
United Kingdom
07.2022 - 02.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
A-Levels - Sociology - C
Campion School
United Kingdom 06-2023
A-Levels - English Language And Literature - D
Campion School
United Kingdom 05-2023
GCSES - Grades - 4 To 6 Including Maths And English
Campion School
United Kingdom 07-2022
Skills
- Customer Service
- Exceptional time management
- Bar restocking
- Beverage Preparation
- Basic accounting
- Highly reliable
- Changing beer kegs
- Inventory
- Team training and development
- Preparing garnishes
- Point of sale systems
- Cash Register Operation
Timeline
Cleaner
Newport Apartments
04.2024 - Current
Bartender
Dodmoor house
01.2023 - 02.2024
All Rounder
Dodmoor House
07.2022 - 02.2024
A-Levels - Sociology - C
Campion School
A-Levels - English Language And Literature - D
Campion School
GCSES - Grades - 4 To 6 Including Maths And English
Campion School