Hannah Cosgrove
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Property Management Assistant
Richardson And Wrench Real Estate
02.2024 - Current
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Developed and implemented marketing strategies to increase occupancy rates.
Shift Manager
McDonald's
04.2019 - 02.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Skills
- Policy Enforcement
- Asset Management
- Customer service-focused
- Clear Communication
- True team player
- Document Preparation
Timeline
Property Management Assistant
Richardson And Wrench Real Estate
02.2024 - Current
Shift Manager
McDonald's
04.2019 - 02.2024
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