Hannah Davies
Millicent,SA
Summary
Experienced and reliable hospitality professional with over 22 years’ experience in fast-food and commercial kitchen environments. Highly skilled across all aspects of food preparation, cooking, presentation and service, with experience working both as a team member and in management roles. Confident working in fast-paced environments, maintaining high food safety and hygiene standards, providing excellent customer service and ensuring consistent quality. A hardworking team player who is equally comfortable taking direction or working independently.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Kitchen Manager
Jubilee Highway Service station
Mount Gambier, SA
08.2018 - 04.2025
- Managed daily kitchen operations
- Prepared and cooked food including but not limited to : Fried food, burgers, yiros, fried chicken, fresh sandwiches, wraps and rolls.
- Supervised food preparation to ensure adherence to hygiene and safety standards, maintaining a safe kitchen environment
- Trained kitchen staff on daily service routines and cleanliness to enhance service quality and maintain operational efficiency
- Conducted daily banking to manage cash flow and financial accuracy.
- Created my own range of cakes, biscuits and slices for purchase
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Developed and implemented kitchen policies, procedures, and quality standards to streamline operations and elevate food safety compliance.
- Coordinated kitchen prep tasks to support smooth meal service.
- Maintained clean workstations, equipment, and food storage areas.
- Prepared dishes in a fast-paced environment working with teammates to maintain a high customer satisfaction rate.
Sandwich Artist to Manager
Subway
Mount Gambier, SA
04.2006 - 08.2018
- Prepared fresh vegetables, meats, and breads for sandwich assembly
- Assembled custom sandwiches following guest requests and store standards
- Operated POS system to process orders and handle customer payments
- Daily banking
- Maintained food safety by monitoring ingredient freshness and sanitation routines
- Restocked prep areas with supplies, condiments, and packaged menu items
- Cleaned workstations, equipment, and dining areas during busy shifts
- Supported team members during rush periods and managed customer service requests
- Completed opening, closing, and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Rosters
Cook and Customer Service
Chicken Boss
Mount Gambier, SA
05.2010 - 04.2013
- Cooked menu items on grill, fryer, and oven during busy service
- Prepared whole and fried chicken, sides, salads and sauces following kitchen standards
- Assembled orders accurately for dine-in, takeout, and delivery guests
- Scooped ice cream and prepared milkshakes
Cook and Customer Service
Highway Super Deli
Mount Gambier, SA
01.2004 - 08.2007
- Cooked fried and grill food aswell as prepared fresh sandwiches
- Served customers
- Handled money and customer accounts
- Restocked ingredients, seasonings, and packaging supplies throughout shift
- Maintained cleaning throughout the shop and kitchen areas
- Rotated stored foods and labeled items for freshness and safety
Education
Mount Gambier High School
Mount Gambier, SASkills
- Safe food handling and storage
- Food preparation and confident cooking skills
- Order preparation
- Food presentation and portion control
- Excellent time management
- Multitasking
- Working efficiently under pressure
- Ability to work independently and problem solve
- Strong communication skills
Certification
- Current food safety accreditation
- Certificate III in Retail Operations
Timeline
Kitchen Manager
Jubilee Highway Service station
08.2018 - 04.2025
Cook and Customer Service
Chicken Boss
05.2010 - 04.2013
Sandwich Artist to Manager
Subway
04.2006 - 08.2018
Cook and Customer Service
Highway Super Deli
01.2004 - 08.2007
Mount Gambier High School