Hannah Dimic
Carrum Downs,VIC
Summary
Independent and disciplined biomedical student with 3 years of customer service experience, as well as recent experience in hospitality. Bringing forth strong organisational, problem-solving, and time management skills. Seeking opportunity to broaden knowledge and apply skills in a supportive and stimulating environment.
Overview
6
6
years of professional experience
Work History
Fast-Food Industry
Boost Juice Cranbourne Park
03.2020 - Current
- Addressed customer complaints with professional demeanour and used communication and problem-solving skills to resolve issues.
- Trained newly hired employees on routine tasks, customer service, and food handling procedures.
- Counted and balanced tills during opening and closing of the store.
- Delegated tasks and assigned breaks to team members.
- Promoted a positive working environment by emphasising expression of individuality and encouraging communication.
Delivery Driver
DoorDash
01.2024 - Current
- Delivered packages to customer doorsteps.
- Ensured the safety of all goods transported by securing loads properly.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified accuracy of all deliveries against order forms.
Bartender
Cross Promotions International
12.2023 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Served high customer volumes during special events.
- Minimised wastage by accurately following recipes.
Music Assistant
Vic. Dance Festival
04.2022 - 04.2023
- Quickly adapted to different layouts of sound desks.
- Listened to and applied feedback from dance instructors.
- Communicated with other music assistants to ensure appropriate volume levels.
- Assisted 2-4 choreographers per day over the two-day event.
Fast-Food Industry
KFC Carrum Downs
09.2021 - 09.2023
- Interacted with customers to address kitchen-related complaints and praise.
- Cleaned and sanitized work areas, utensils and equipment.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Babysitter
Self Employed Services
09.2017 - 02.2018
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
Bachelor of Biomedicine -
University of Melbourne
Parkville, VIC11.2026
Victorian Certificate of Education -
McClelland College
Frankston, VIC11.2023
Skills
- Worker training
- Reliable and punctual
- Effective task delegation
- Food safety knowledge
- Organised multi-tasking
- Problem-solving
- Cash handling
- Patience and composure
- Adaptable and flexible
Accomplishments
- Completed two Year 12 VCE subjects during Year 10.
- Received the award of DUX in Year 11.
- Received the Lawrie Esson Bursary Award in Year 12 for 4th highest ATAR in the school.
- Received a scholarship offer from Monash University.
- Won two world bids at Olympia Dance Competition in 2018 for troupe contemporary and troupe hip-hop.
- Performed in the mass ensemble in GREASE: The Arena Experience at John Cain Arena in 2018.
- Performed in the Victorian State Schools Spectacular as a Principal Dancer 2019-2023.
Education
2023, 2018, Awarded academic scholarships, 2019, Awarded academic scholarships, 2021, Successfully completed VCE Further Maths and Accounting, 2019, Participated in student council and leadership seminars, 2022, Received multiple academic awards and Year 11 DUX
Dance - Performances
- 2018, Performer in GREASE: The Arena Experience
- 2019-2023, Principal Dancer in The Victorian State Schools Spectacular
- 2023, Participated in charity event for Toybox Australia
- 2022-2023, Music assistant for choreographers at Victorian Dance Festival
Experience
Worked as a babysitter for several families, Full days and nights, KFC Carrum Downs, 2 years, Boost Juice Cranbourne Park, Almost 3 years, Team Leader/Shift Supervisor
Basketball
2012-2019, Dance commitments
Dance Start Year
2010
Other Involvements
- Concerts
- Musicals
- Competitions
Personal Information
Age: 18
References
- Hara Papoulias, Associate Dance Director of the Victorian State Schools Spectacular, 0425 721 067
- Virender Malik, Boost Juice Manager, 0414 992 199
Hobbies and Interests
- Dance
- Basketball
Timeline
Delivery Driver
DoorDash
01.2024 - Current
Bartender
Cross Promotions International
12.2023 - Current
Music Assistant
Vic. Dance Festival
04.2022 - 04.2023
Fast-Food Industry
KFC Carrum Downs
09.2021 - 09.2023
Fast-Food Industry
Boost Juice Cranbourne Park
03.2020 - Current
Babysitter
Self Employed Services
09.2017 - 02.2018
Bachelor of Biomedicine -
University of Melbourne
Victorian Certificate of Education -
McClelland College
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