Hannah Facer
Thurgoona
Summary
Experienced with patient care and dental procedure support, ensuring smooth clinic operations. Utilizes effective sterilization and infection control practices for safe environment. Knowledge of dental software and radiography, enhancing patient care quality and clinic efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Evolve Orthodontics
10.2024 - 02.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Assistant
Andrew Dylan
08.2024 - 10.2024
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Assistant/Receptionist
Legana Dental
08.2023 - 06.2024
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Confirmed appointments, communicated with clients, and updated client records.
Waitress
Hubert and Dan
03.2023 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience
Dental Assistant/Receptionist
Riverside No Gap Dental
11.2021 - 06.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Confirmed appointments, communicated with clients, and updated client records.
Customer Service Attendant Supervisor
IGA Exeter
02.2020 - 10.2021
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
- Promoted company products and services, resulting in increased sales and revenue.
- Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
- Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
Cleaner
Launceston Christian School
01.2019 - 01.2020
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Service Desk Team Leader
Bunnings
09.2015 - 11.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Certificate III - Dental Assisting
Foundation of Education
Launceston, TAS02-2023
Tasmanian Certificate of Education -
Launceston Christian School
Launceston, TAS12-2015
Skills
- Dental impressions
- Assisting dental radiography
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Inventory management
- Office administration duties
- Knowledgeable in Dental 4 Windows
Certification
- Infection control & hand hygiene
- Manual handling
- Aseptic non-touch technique
- RSA Responsible service of alcohol
Timeline
Dental Assistant
Evolve Orthodontics
10.2024 - 02.2025
Dental Assistant
Andrew Dylan
08.2024 - 10.2024
Dental Assistant/Receptionist
Legana Dental
08.2023 - 06.2024
Waitress
Hubert and Dan
03.2023 - 01.2024
Dental Assistant/Receptionist
Riverside No Gap Dental
11.2021 - 06.2023
Customer Service Attendant Supervisor
IGA Exeter
02.2020 - 10.2021
Cleaner
Launceston Christian School
01.2019 - 01.2020
Service Desk Team Leader
Bunnings
09.2015 - 11.2019
Certificate III - Dental Assisting
Foundation of Education
Tasmanian Certificate of Education -
Launceston Christian School
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