Hannah Fraser

Experienced in the care, conditioning, and preparation of high-performance polo ponies.

• Provided daily care for a string of polo ponies, including feeding, grooming, mucking out stables, and health monitoring.
• Tacked up horses for training and matches, ensuring all equipment was clean, properly fitted, and maintained
• Supported riders during match days by managing quick changes between chukkas
• Exercised and conditioned horses
• Maintained stable cleanliness and yard organization
• Monitored horse health closely, administering basic first aid and liaising with vets when needed
• Assisted in transporting horses to local and international tournaments (if applicable: include trailer driving if licensed).

Delivered high-standard care for client-owned horses as part of a luxury concierge team.

• Provided tailored daily care for elite horses, including feeding, grooming, exercise, and stable management, ensuring exceptional presentation at all times
• Worked closely with high-profile clients, adapting to individual preferences and delivering discreet, professional service in line with company standards
• Prepared horses for riding and events, ensuring tack was immaculate and correctly fitted, and that the horses were clean, calm, and competition-ready
• Oversaw routine health checks, administered basic first aid, and coordinated with veterinarians, farriers, and other specialists as needed
• Maintained stable facilities to an exceptional standard, ensuring cleanliness, organization, and safety at all times
• Assisted with horse transport logistics, scheduling, and coordination for events, leisure rides, and seasonal relocations.

• Supervised the setup, service, and breakdown of catering operations for events ranging from private functions to large-scale corporate and public events
• Managed front-of-house teams, assigning roles, briefing staff, and ensuring high service standards and professionalism throughout events
• Coordinated with kitchen, logistics, and event planning teams to ensure smooth delivery and timely service
• Handled client communication on-site, resolving issues promptly and ensuring customer satisfaction
• Maintained compliance with food hygiene, health & safety, and licensing regulations
• Assisted in stock control and inventory check to support event readiness
• Trained and mentored new team members, promoting a cohesive and efficient team dynamic.

• Delivered compassionate, age-appropriate care to infants, children, and adolescents under supervision of registered nurses
• Supported with clinical tasks such as vital signs monitoring, medication administration, wound care, and nutritional support
• Assisted in play therapy and emotional support for young patients and their families to reduce anxiety and improve well-being
• Contributed to care planning and documentation in accordance with safeguarding and confidentiality policies
• Observed and participated in multidisciplinary team meetings, gaining insight into holistic, family-centred paediatric care
• Maintained strict adherence to infection prevention, health & safety, and child protection protocols.

Customer-focused and reliable retail assistant with experience in delivering excellent service, managing stock, and maintaining a clean, organized store environment. Skilled in handling transactions, assisting customers with product queries, and supporting team goals in fast-paced retail settings. Experienced in visual merchandising, creating attractive displays to drive sales and enhance the customer shopping experience.

• Rode and exercised racehorses daily to maintain their fitness and prepare them for upcoming races
• Followed trainer instructions for various exercises, including gallops, canters, and schooling to enhance horse performance
• Monitored horses’ health and behavior, reporting any injuries or signs of illness to trainer
• Assisted with pre- and post-training care, including grooming, tack cleaning, and cooling down horses
• Maintained a safe and organized stable environment, ensuring proper care for all horses.