Hannah Fretter
Ormeau,Australia
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Gutter Cleaner/Pressure Washer
Diamond Gutter Cleaning
07.2024 - 02.2025
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Cleaned removed leaves, dirt and debris from customers roofs while following safety safety, protocols.
- Pressure cleaning to driveways, paths, roofs etc
- Safely worked at heights, ensuring safety equipment was used as required.
Cafe Supervisor
Willow & Sage Cafe Bar
02.2022 - 07.2024
- Organising and supervising the day-to-day operations of the cafe.
- Oversee, lead and supervise staff, ensuring customers receive excellent customer service.
- Ensured strict compliance with local food safety guidelines through regular audits and staff training sessions.
- Extensive multidisciplinary skills in barista operations, front-of-house, hosting and kitchen-based duties
- Overseeing, supervising and training of staff
- Shift management
- Proficient use of electronic POS systems and competent use of EFTPOS facilities
- Banking
- Efficient processing of customer orders
- Handling of product ordering and iliaising with vendors and suppliers and oversees the ordering of stock, products and inventory, as required
- Ensures high standards and product quality are met
Packing and Distribution
The Vegan Box
11.2021 - 02.2022
- Sourcing products
- Packing boxes/Customers orders
- Self-motivated, with a strong sense of personal responsibility.
- Organising shipments
- Worked effectively in fast-paced environments.
- Maintaining a customer database
- Designing and printing inserts.
- Managing social media/online store
- Customer service
- Excellent communication skills, both verbal and written.
Packing and Distribution
Cargo and Logistics
02.2019 - 10.2019
- Packing and distribution of goods to various retail outlets across Australia
- Receive, sort, and inspect incoming materials
- Pack items following guidelines and standards
- Worked effectively in fast-paced environments.
- Label and document packages accurately
- Maintain cleanliness and organisation in work area
- Ability to lift heavy objects and operate equipment safely
- Meet production goals and ensure timely delivery to our customers
Education
English, Art, Chemistry, Maths B, Maths C
Tamborine Mountain College
01.2019
Bachelor - Criminology and Criminal Justice
Griffith University
01.2022
Skills
- Good time management
- Good communication skills
- All-rounder hospitality skills including Barista training
- Good mathematical skills
- Good social skills
- Always willing to assist
- Ability to problem-solve
- Responsible Service of Alcohol
- Working at Heights Certifictaiom
- Cooking
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Certification
- Working at Heights Certificate
- NDIS Clearance
- Blue Card
- Police Clearance
- Responsible Service of Alcohol
Timeline
Gutter Cleaner/Pressure Washer
Diamond Gutter Cleaning
07.2024 - 02.2025
Cafe Supervisor
Willow & Sage Cafe Bar
02.2022 - 07.2024
Packing and Distribution
The Vegan Box
11.2021 - 02.2022
Packing and Distribution
Cargo and Logistics
02.2019 - 10.2019
Bachelor - Criminology and Criminal Justice
Griffith University
English, Art, Chemistry, Maths B, Maths C
Tamborine Mountain College
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