Hannah Gair
Sydney ,NSW
Summary
- Passionate and accomplished professional, with track record of success in business development, customer service and team building. I possess an entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Co Owner F45 Studio
F45 Training
07.2021 - Current
- Established foundational processes for business operations.
- Evaluate cost controls and improve operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Directed market expansions to propel business forward, meet changing customer needs.
- Improved operational efficiencies to reduce costs and improve productivity.
- Conducted target market research to discover customer needs and analyse competitor trends.
- Established team of motivated and highly skilled employees to help run business.
Founder
Empire Lane Advisory
07.2020 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Created organisation's mission and vision statements for use by employees.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Created and monitored promotional approaches to increase sales and profit levels.
Business Development Executive
Gallery Group
10.2018 - 07.2020
- Communicated directly with B2B partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with industry partners to drive growth.
- Developed new proposals to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Education
Certificate II - Television Presenting
Sydney Academy of Film And Television
10.2007
Social Welfare - Advanced Diploma
NIRIMBA
Quakers Hill, NSW12.2002
Skills
- Recruiting and Training
- Business Growth
- Budget Development
- Customer Retention
- Staffing
- Policy and Procedure Implementation
- Small Business Operations
- Customer Relationship Management (CRM)
- Business Development
- Business Forecasting
- Sales Tracking
- Sales Promotion
- Delegating Work
- Performance Evaluation and Monitoring
- Process Improvements
- Goal Setting
- Staff Management
- Staff Scheduling
- Staff Hiring
- Sales Coaching
- Cost Analysis and Savings
- Employee Motivation
- Revenue Forecasting
- Staff Training/Development
- Market and Competitor Research
- Employee Scheduling
- Delegation
- Hiring and Onboarding
- Business Marketing
- Business Leadership
- Mind Mapping
- Teamwork and Collaboration
- Relationship Building
- Cost Reduction
- Content Workflow
- Performance Evaluations
- Sales Strategies
- Presentation Development and Delivery
- Operations Oversight
- Product Promotion
- Customer Service
- Budget Control
- Direct Sales
- Client Account Management
- Effective Leader
Timeline
Co Owner F45 Studio
F45 Training
07.2021 - Current
Founder
Empire Lane Advisory
07.2020 - Current
Business Development Executive
Gallery Group
10.2018 - 07.2020
Certificate II - Television Presenting
Sydney Academy of Film And Television
Social Welfare - Advanced Diploma
NIRIMBA
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