Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Galvin

Tamworth,Nsw

Summary

Unique and professional with a proven track record at 360 Fitness Club, consistently enhancing customer satisfaction and streamlining operations. Demonstrated expertise in food safety compliance and menu development, coupled with exceptional teamwork and collaboration skills. Successfully achieved significant consistency in customer satisfaction, contributing to the health and wellbeing of the Tamworth community

Overview

11
11
years of professional experience
1
1
Certification

Work History

Cafe Coordinator

360 Fitness Club
03.2019 - Current
  • Managed inventory to ensure optimal stock levels.
  • Promoted special events at the cafe to drive foot traffic during non-peak hours, increasing revenue potential.
  • Secured cost-efficient rates through effective supplier negotiations.
  • Enhanced overall cafe atmosphere with a focus on cleanliness, organization, and visual appeal.
  • Addressed customer grievances professionally.
  • Oversaw daily cafe operations for optimal efficiency.
  • Cultivated a workplace focused on excellent product, service execution, and hygiene.
  • Trained new staff members on cafe policies and procedures for consistent service quality.
  • Coordinated and executed successful café promotions.
  • Enhanced customer contentment through outstanding service.
  • Developed menu offerings for each season, meeting diverse customer preferences in collaboration with management.
  • Ensured adherence to health and safety protocols.
  • Ensured adherence to company policies for food safety, sanitation, and quality.
  • Managed food inventory effectively to minimize waste.

Chef

Ruby’s Cafe
11.2018 - 11.2019
  • Maintained clean culinary tools post-shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Scheduled restocking orders to maintain inventory levels.
  • Enhanced kitchen workflow with innovative time-saving strategies.
  • Provided personalized meal solutions for clients with specific dietary restrictions.

Chef

Hissy Fits
11.2018 - 11.2018

Prepare meals for service.

Organized and cleaned all kitchen equipment.

Collaborated in managing inventory restocks with head chef.

Sous Chef

Hopscotch Restaurant
11.2016 - 11.2018
  • Coordinated food preparation tasks during peak service times, maintaining efficiency.
  • Instructed team on handling high-pressure culinary duties competently.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.

Cook

Sss Bbq Barn
11.2015 - 11.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Appreciate Chef

Tamara Private Hospital
11.2013 - 11.2016

Completed TAFE coursework.

Strictly followed established protocols.

Performed shift duties efficiently.

Implemented effective health and safety measures.

Maintained hygienic work environment.

Delivered meals throughout hospital.

Executed daily operations including order taking and serving.

Prepared specialty coffee beverages.

Education

Year 10 Certificate -

Oxley High School
Tamworth, NSW

Certificate III Commercial Cookery - Hospitality

TAFE NSW
NSW
2017

Skills

  • Barista skills
  • Food preparation
  • Sanitation standards
  • Food safety compliance
  • POS system operation
  • Menu development
  • Customer service
  • Food presentation
  • Food storage
  • Quality control
  • Health inspections
  • Allergy awareness
  • Promotions planning
  • Kitchen operations management
  • Teamwork and collaboration
  • Time management

Certification

Food safety supervisor

Timeline

Cafe Coordinator

360 Fitness Club
03.2019 - Current

Chef

Ruby’s Cafe
11.2018 - 11.2019

Chef

Hissy Fits
11.2018 - 11.2018

Sous Chef

Hopscotch Restaurant
11.2016 - 11.2018

Cook

Sss Bbq Barn
11.2015 - 11.2016

Appreciate Chef

Tamara Private Hospital
11.2013 - 11.2016

Year 10 Certificate -

Oxley High School

Certificate III Commercial Cookery - Hospitality

TAFE NSW
Hannah Galvin