Summary
Overview
Work History
Education
Skills
Timeline
Manager

Hannah Georges

Essendon,VIC

Summary

Proven leader with extensive experience at McDonald's, adept in team leadership and management skills. Excelled in staff training, enhancing customer satisfaction, and resolving conflicts, ensuring high-quality service. Skilled in first aid and CPR, with over 140 hours in placements, demonstrating precision and effective communication.

Overview

5
5
years of professional experience

Work History

Manager

McDonald's - Niddrie VIC
11.2020 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Placement

Ambulance Victoria
07.2025 - 08.2025

Completed 6 days Ambulance Victoria's Rural Branch in Warrnambool attending all kinds of jobs and building my skills with patients.

Placement

Ambulance Victoria
05.2025 - 05.2025

Completed 6 days Ambulance Victoria's Broadmeadows Branch attending all kinds of jobs and building my skills with patients.

Placement

St Johns Ambulance
01.2024 - 11.2024
  • Completed over 80 hours working on road in and out of hospitals transporting patients from low - medium acuity

Placement

Medical Edge
01.2024 - 11.2024
  • Completed over 60 hours with Medical Edge in events such as MCG and Royal Melbourne Show

Education

Bachelor - Paramedicine

Victoria University
Melbourne, VIC
12-2027

Diploma - Emergency Health Care

Victoria University
Melbourne, VIC
12.2024

Certificate III - Non-emergency Patient Transport

Victoria University
Melbourne, VIC
07.2024

Certificate III - Retail Services

McDonalds RTO
01.2022

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • First aid and CPR knowledge
  • First aid trained
  • Emergency Response
  • Workplace Safety
  • Patience and Persistence
  • Accuracy and Precision

Timeline

Placement

Ambulance Victoria
07.2025 - 08.2025

Placement

Ambulance Victoria
05.2025 - 05.2025

Placement

St Johns Ambulance
01.2024 - 11.2024

Placement

Medical Edge
01.2024 - 11.2024

Manager

McDonald's - Niddrie VIC
11.2020 - Current

Bachelor - Paramedicine

Victoria University

Diploma - Emergency Health Care

Victoria University

Certificate III - Non-emergency Patient Transport

Victoria University

Certificate III - Retail Services

McDonalds RTO
Hannah Georges