HANNAH HARLAND
Port Macquarie
Summary
Diligent Personal Care Assistant with background in providing compassionate care to individuals for the last 9 years. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.
Overview
11
11
years of professional experience
Work History
Caregiver Coach
Home Instead
06.2024 - 12.2024
- Provided support and coaching to caregivers through utilising my skills and experiences.
- Ensured the policies, policies, Aged Care Quality Standards and Aged Care Code of Conduct were consistently upheld by helping care givers understand why these are in place.
- Monitor and review care givers and provide feedback/escalations to the Care giver coach team leader.
- Recognise and capture opportunities to maintain and improve quality care and communicate this to the Care Services Manager.
- Participated in weekly orientations of new care givers as required to provide additional assistance
Personal Care Assistant
Drysdale Grove
01.2023 - 06.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Personal Care Assistant
TLC Wallington
04.2021 - 05.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Support Worker
Uniting Care
08.2015 - 10.2017
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Assisted clients to maintain a clean and well-organized environment to promote happiness and safety.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding - washing , folding and changing bedding.
- Assisted client with respite care.
Personal Care Assistant
Nambucca Valley Care
02.2014 - 04.2015
- Recorded client status progress and challenges in logbooks and reports.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Worked with supervisory medical staff to review cases and improve care.
- Completed scheduled patient check-ins and progress reports for all clients.
- Planned daily activities to allow clients opportunities for light exercise.
- Monitored health and well-being of each client, including any significant health changes.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Reported concerns to supervisory staff and management staff to maintain optimal care for all client needs.
Education
Statement of Attainment - Provide Support For People Living With Dementia
Hammond Care
Cert 3 in Aged Care -
Equals International
Statement of Attainment - Provide Cardiopulmonary Resuscitation
Allens Training
Nambucca, NSWStatement of Attainment - Provide Basic Emergency Life Support & Provide FirstAid
Allens Training
Nambucca, NSWYear 10 Certificate -
Ballina High School
Ballina, NSWStatement of Attainment - Provide First Aid
Parasol
Certificate of Attendance - Dementia Training
Alzheimer's Australia
Coffs Harbour, NSWSkills
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Housekeeping
- Strong ethics
- Meal preparation
- Relationship building
- First aid and safety
- Patient companionship
- Dementia care
- Team collaboration
- Behavior redirection
Timeline
Caregiver Coach
Home Instead
06.2024 - 12.2024
Personal Care Assistant
Drysdale Grove
01.2023 - 06.2024
Personal Care Assistant
TLC Wallington
04.2021 - 05.2022
Support Worker
Uniting Care
08.2015 - 10.2017
Personal Care Assistant
Nambucca Valley Care
02.2014 - 04.2015
Cert 3 in Aged Care -
Equals International
Statement of Attainment - Provide Cardiopulmonary Resuscitation
Allens Training
Statement of Attainment - Provide Basic Emergency Life Support & Provide FirstAid
Allens Training
Year 10 Certificate -
Ballina High School
Statement of Attainment - Provide First Aid
Parasol
Certificate of Attendance - Dementia Training
Alzheimer's Australia
Statement of Attainment - Provide Support For People Living With Dementia
Hammond Care
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