HANNAH HARLAND
Port Macquarie
Summary
Diligent Personal Care Assistant with background in providing compassionate care to individuals for the last 9 years. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage medication schedules and maintain open communication with medical professionals and families.
Overview
11
11
years of professional experience
Work History
Caregiver Coach
Home Instead
Geelong, VIC
06.2024 - 12.2024
- Provided support and coaching to caregivers through utilising my skills and experiences.
- Ensured the policies, policies, Aged Care Quality Standards and Aged Care Code of Conduct were consistently upheld by helping care givers understand why these are in place.
- Monitor and review care givers and provide feedback/escalations to the Care giver coach team leader.
- Recognise and capture opportunities to maintain and improve quality care and communicate this to the Care Services Manager.
- Participated in weekly orientations of new care givers as required to provide additional assistance
Personal Care Assistant
Drysdale Grove
Drysdale, VIC
01.2023 - 06.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Personal Care Assistant
TLC Wallington
Wallington, VIC
04.2021 - 05.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Support Worker
Uniting Care
Nambucca Heads, NSW
08.2015 - 10.2017
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Assisted clients to maintain a clean and well-organized environment to promote happiness and safety.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding - washing , folding and changing bedding.
- Assisted client with respite care.
Personal Care Assistant
Nambucca Valley Care
Nambucca, NSW
02.2014 - 04.2015
- Recorded client status progress and challenges in logbooks and reports.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Worked with supervisory medical staff to review cases and improve care.
- Completed scheduled patient check-ins and progress reports for all clients.
- Planned daily activities to allow clients opportunities for light exercise.
- Monitored health and well-being of each client, including any significant health changes.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Reported concerns to supervisory staff and management staff to maintain optimal care for all client needs.
Education
Statement of Attainment - Provide Support For People Living With Dementia
Hammond Care
Cert 3 in Aged Care -
Equals International
Statement of Attainment - Provide Cardiopulmonary Resuscitation
Allens Training
Nambucca, NSWStatement of Attainment - Provide Basic Emergency Life Support & Provide FirstAid
Allens Training
Nambucca, NSWYear 10 Certificate -
Ballina High School
Ballina, NSWStatement of Attainment - Provide First Aid
Parasol
Certificate of Attendance - Dementia Training
Alzheimer's Australia
Coffs Harbour, NSWSkills
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Housekeeping
- Strong ethics
- Meal preparation
- Relationship building
- First aid and safety
- Patient companionship
- Dementia care
- Team collaboration
- Behavior redirection
Timeline
Caregiver Coach
Home Instead
06.2024 - 12.2024
Personal Care Assistant
Drysdale Grove
01.2023 - 06.2024
Personal Care Assistant
TLC Wallington
04.2021 - 05.2022
Support Worker
Uniting Care
08.2015 - 10.2017
Personal Care Assistant
Nambucca Valley Care
02.2014 - 04.2015
Cert 3 in Aged Care -
Equals International
Statement of Attainment - Provide Cardiopulmonary Resuscitation
Allens Training
Statement of Attainment - Provide Basic Emergency Life Support & Provide FirstAid
Allens Training
Year 10 Certificate -
Ballina High School
Statement of Attainment - Provide First Aid
Parasol
Certificate of Attendance - Dementia Training
Alzheimer's Australia
Statement of Attainment - Provide Support For People Living With Dementia
Hammond Care