Hannah Hoddinott

• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Managed special orders for customers'' requests or events successfully while maintaining excellent customer relations.
• Researched issues to obtain appropriate answers to customer inquiries.
• Orchestrated performance-oriented environment by closely supporting team members.

• Prepared fresh, high-quality deli products for sale, contributing to increased revenue.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Listened carefully to customer instructions and prepared orders according to those preferences.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
• Replenished serving stations with fresh food and cleaned up spills.

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• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Educated customers about billing, payment processing and support policies and procedures.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Delivered prompt service to prioritize customer needs.
• Answered constant flow of customer calls with minimal wait times.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

• Launched quality assurance practices for each phase of development
• Participated in vendor negotiations to secure favorable pricing terms while maintaining quality standards.
• Created clean and inviting appearance for fresh seafood cases to encourage sales.
• Wrapped, weighed, labeled and priced cuts of seafood.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Prepared and placed seafood cuts and products in display counter to appeal to customers.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in creating an approachable atmosphere where customers could learn about different types of seafood options as well as their preparation methods.
• Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.

• Purchased food and cultivated strong vendor relationships.
• Attended to customers by taking orders.
• Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
• Operated slicer and price computing scale to accurately slice, weigh and label meat products.
• Motivated staff to perform at peak efficiency and quality.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.