Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Jones

Brisbane,Australia

Summary

Organised and dependable person seeking a career within the aged-care and disability community. Currently studying Bachelor of Nursing with placement experience in an aged-care facility, mental health, and cardiac wards. Devoted to improving professionally and gaining further experience within this field. Focused on providing optimal support and person-centred care while upholding an ethical manner.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Personal Care Worker

Bolton Clarke
02.2023 - Current
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Promoted a safe and comfortable living environment by performing light housekeeping duties.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Retail Sales Worker

Bunnings Warehouse
09.2012 - Current
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Administrator

Wynns Locksmiths
10.2017 - 02.2019
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Reduced recordkeeping errors by precisely handling financial transactions, journal entries and accounts payable and receivable activities.
  • Entered and maintained departmental records in company database.

Property Management Assistant

Ray White Real Estate
02.2016 - 03.2017
  • Promptly responded to tenant complaints and concerns for over 100 properties.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained sufficient number of units market-ready for lease.

Education

Bachelor - Nursing

Australian Catholic University
Brisbane, QLD
11.2024

Diploma - Early Childhood Education

Swinburne University of Technology
Melbourne, VIC
06.2020

Diploma - Graphic Design

Griffith College
Mount Gravatt, QLD
11.2015

HSC -

Faith Lutheran College - Redlands
Victoria Point, QLD
10.2014

Skills

  • Time Management
  • Verbal and Written Communication Skills
  • Patient Care
  • First Aid and Safety
  • ADL's Assistance
  • Client Documentation
  • Progress Documentation
  • Client Relationship Management
  • Privacy and Confidentiality
  • Care Plan Assessment
  • Patient and Caregiver Education
  • Patient Assessments

Certification

  • NDIS Worker Screening Check
  • WWC
  • First Aid
  • CPR
  • National Police Check
  • Completed Immunisation

Timeline

Personal Care Worker

Bolton Clarke
02.2023 - Current

Administrator

Wynns Locksmiths
10.2017 - 02.2019

Property Management Assistant

Ray White Real Estate
02.2016 - 03.2017

Retail Sales Worker

Bunnings Warehouse
09.2012 - Current

Bachelor - Nursing

Australian Catholic University

Diploma - Early Childhood Education

Swinburne University of Technology

Diploma - Graphic Design

Griffith College

HSC -

Faith Lutheran College - Redlands

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