Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Jones

Cairns,QLD

Summary

Hello! I am 18 years old looking for an administration / reception job. I am currently working as a trainee dental nurse and wanted to pursue reception here but the practice is unable to provide me with that role. I am wanting to experience another reception job elsewhere as i believe my best skills and qualities come out in an admin role. I have gained phone and communication skills, writing professional emails, banking, software systems, creating relationships with customers and overall making people have a 10/10 experience. I have transferable skills and always willing to learn or be trained to fit into the workplace.

Overview

2
2
years of professional experience

Work History

Dental Assistant Trainee

Bupa Dental
Cairns, QLD
04.2024 - Current

• Highly motivated and detail-oriented trainee Dental Assistant with patient care skills

• Providing top-quality care

•Assisting with a variety of dental procedures

• Maintaining a clean and safe working environment, • Documenting patient care services.

Receptionist

The Lakes Resort Hotel
12.2023 - 04.2024
  • Greeted guests professionally and provided friendly, knowledgeable assistance.
  • Confirmed bookings, communicated with clients, and updated client records.
  • Answered phone promptly and professionally.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Banking in software system
  • Ability to use word, excel, powerpoint and other Microsoft tools
  • Ability to multitask and work under pressure

Supermarket

SPAR
07.2023 - 12.2023
  • Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
  • inventory management and maintaining stock
  • Improved customer satisfaction by providing exceptional service and product knowledge.
  • Customer service
  • Money / Lotto
  • Food service
  • Constant cleanliness and organising the store
  • Was a second job while working at Mcdonald’s

Mcdonald’s

McDonald's Restaurant
07.2022 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Trained new staff in different areas
  • Dealt with angry / frustrated customers but diffused the situations
  • Working under pressure

Education

Graduate Certificate -

Tropical North Learning Academy - Smithfield State High School
11.2023

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Typing Speed
  • Basic accounting
  • Problem-Solving
  • Call Answering and Routing
  • Microsoft Office
  • Payment Processing
  • Billing and Invoicing
  • Bank Deposits

Timeline

Dental Assistant Trainee

Bupa Dental
04.2024 - Current

Receptionist

The Lakes Resort Hotel
12.2023 - 04.2024

Supermarket

SPAR
07.2023 - 12.2023

Mcdonald’s

McDonald's Restaurant
07.2022 - 12.2023

Graduate Certificate -

Tropical North Learning Academy - Smithfield State High School
Hannah Jones