Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Hannah Kelly

Launceston,TAS

Summary

Bubbly, organized, and eager-to-learn individual with exemplary skills. Bringing expertise in attending to every customer in an accommodating manner. Collaborative team player with a passion for people and thrive in fast-paced environments, consistently delivering high-quality service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front of House Server

Cataract on Patterson
01.2024 - Current
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
  • Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
  • Supported overall restaurant operations by assisting with opening or closing duties as needed.
  • Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
  • Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.

Guest Service Worker/ Kitchen Hand

One on the Slide
03.2023 - Current
  • Systemised line moving with efficient order taking and payment processing
  • Coordinated ingredients at shift open and between busy periods
  • Executed the preparation of coffee, espresso drinks, and teas
  • Trained new workers in correct use of equipment, customer service techniques and beverage recipes
  • Accelerated and supported team productivity by restocking supplies and completing checklists during slow periods

Juice Bar Barista

Boost Juice
09.2022 - 10.2023
  • Handled cash transactions accurately, maintaining responsibility for daily register reconciliations and reporting discrepancies as necessary.
  • Contributed ideas for promotional events or collaborations that led to increased foot traffic at the juice bar location.
  • Actively participated in routine inventory audits, identifying discrepancies early on which helped maintain accurate stock levels.
  • Assisted in marketing efforts by actively promoting seasonal specials and limited-time offers to customers both in-store and via social media channels.
  • Supported store operations by performing opening/closing duties efficiently, ensuring smooth transitions between shifts without delays or disruptions.

Canteen Assistant

SLLAC
01.2021 - 12.2022
  • Responsible for resolving guest complaints professionally and courteously
  • Clean and sanitise equipment, utensils and work areas to maintain health and safety standard
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.

Education

Launceston College
Launceston, TAS

Prospect High School
12.2023

Skills

  • Exemplary communication
  • Ownership mentality
  • Exceptional interpersonal skills
  • Detail-orientated
  • Team player
  • Proficient problem solving
  • Self-management
  • Flexibility
  • Strong multitasking
  • Customer Service
  • Team Collaboration

Awards

  • Eagle Award Recipient, 2020
  • Outstanding Attitude to Studies, 2020-23
  • Outstanding Academic Achievement, 2020-23
  • Beardwood Scholarship Recipient

Certification

  • Cardiopulmonary Resuscitation (CPR) Certification
  • First Aid Certification
  • ServSafe Food Handler's Certification

Timeline

Front of House Server

Cataract on Patterson
01.2024 - Current

Guest Service Worker/ Kitchen Hand

One on the Slide
03.2023 - Current

Juice Bar Barista

Boost Juice
09.2022 - 10.2023

Canteen Assistant

SLLAC
01.2021 - 12.2022

Launceston College

Prospect High School

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Hannah Kelly