Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Hannah Kim

Hannah Kim

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Pet Town Castle Towers
06.2024 - Current

- Customer Service: Provided friendly, knowledgeable assistance to customers, helping them select appropriate pet supplies, food, and accessories based on their pets' needs.
- Product Knowledge: Developed in-depth knowledge of pet products, including different food brands, animal care essentials, and pet health items, to offer accurate recommendations.
- Sales and Merchandising: Supported store promotions, maintained organized displays, and assisted in boosting sales by actively promoting new products and special offers.
- Inventory Management: Ensured shelves were stocked and organized, monitored inventory levels, and assisted in managing stock replenishment to prevent shortages.
- Cash Handling and POS Operation: Processed transactions accurately and efficiently, handled cash, and maintained a balanced register to ensure a smooth checkout experience.

Waitress & Kitchen Hand

Three Beans Cafe
02.2021 - 04.2022
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Learned safe food handling procedures & kitchen skills
  • Maintained product knowledge and menu recommendations, including promotional deals, seasonal items, and more.

Private Tutor

Private
02.2018 - Current
  • Developed individualized lesson plans tailored to each student''s unique learning needs and goals.
  • Adapted tutoring approach based on each student''s progress, ensuring continuous growth in knowledge and skills.
  • Provided homework assistance using specific curriculum and materials.
  • Utilized various teaching methods to accommodate diverse learning styles, ensuring optimal understanding of material.
  • Office administration skills & maintaining good client relationships with both students and their parents.


Education

Bachelor of Occupational Therapy - Occupational Therapy

University of Western Sydney
01-2028

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Cash Handling

Certification

- First aid & CPR certified

- Working With Children's Check

- National Police Check

- Allied Health hand-washing & hygiene certification

- RSA certified (pending)

- Australian Driver's License

- Australian Citizen

- Australian Higher School Certificate (2020)


Languages

English
Native or Bilingual
Korean
Native or Bilingual

Timeline

Retail Sales Associate

Pet Town Castle Towers
06.2024 - Current

Waitress & Kitchen Hand

Three Beans Cafe
02.2021 - 04.2022

Private Tutor

Private
02.2018 - Current

- First aid & CPR certified

- Working With Children's Check

- National Police Check

- Allied Health hand-washing & hygiene certification

- RSA certified (pending)

- Australian Driver's License

- Australian Citizen

- Australian Higher School Certificate (2020)


Bachelor of Occupational Therapy - Occupational Therapy

University of Western Sydney
Hannah Kim