Hannah Majcic

Delivered executive support to COORDINARE CEO through calendar, meeting, inbox, and travel management.

Created agendas, recorded minutes, and distributed meeting papers for governance support.

Utilized Diligent for creation, managment and distribution of Board and Committee records.

Maintained accurate records in compliance with organizational standards.

Ensured confidentiality while managing CEO's correspondence, directing inquiries effectively.

Built rapport with stakeholders, including Board members and Executive Leadership Team members.

Coordinated an office relocation, including working with removalists and contractors, inducting staff and decommissioning the previous premises.

Ensured efficient operation of all NSW and ACT offices (Sydney, Canberra, Parramatta, and Newcastle) by maintaining equipment and supplies, managing supplier contracts, cleanliness standards etc.

Maintained WHS standards and compliance across all NSW and ACT locations (emergency evac, first aid, workplace risk assessments etc.).

Provided administrative support to NSW Leadership Team, including meeting coordination, meeting minutes, and action tracking.

Supported and reinforced company culture and staff engagement by planning and executing staff activities such as monthly drinks, team building activities, EOY parties and more.

Supported the Marketing team with planning and executing client-side events such as networking events, boardroom luncheons, exclusive dinners, preparing for conferences etc.

Managed office budget to handle inventory, postage and vendor services.

Coded and entered daily invoices with in-house accounting software.

Established and nurtured relationships with internal and external stakeholders, such as Executive Leadership, vendors, suppliers, building management etc.

Liaised with the Building Manager and/or contractors regarding maintenance requests and tenancy upkeep.

Supported staff onboarding and offboarding processes as well as staff equipment, office access, car parking, business cards etc.

Delivered comprehensive administrative support to the CFO and two directors through diary, meeting, travel, and expense management.

Managed complex diary schedules, coordinating meetings across multiple time zones.

Facilitated employee engagement initiatives and organized internal social events with HR leadership.

Ensured effective meeting management by preparing agendas and tracking action items.

Oversaw new starter onboarding process, completing equipment and access requests efficiently.

Served as secretary for Finance, Risk, and Customer Product Committees, taking minutes and preparing documentation.

Assisted the Sales and Marketing team with arranging merchandise, marketing collateral, for conferences, roadshows and other external events.

Delivered top-level executive assistance and project administration support to 2 Partners.

Coordinated conflicting project timelines, ensuring timely completion of all deadlines.

Managed and organized internal and external meetings across various time zones.

Liaised with high-profile candidates and clients to foster strong relationships.

Drafted and compiled reports and briefing documents for status updates and meetings.

Maintained candidate and client records on Bullhorn CRM, logging key meetings accurately against project timelines.

Posted job advertisements and managed application responses effectively.

Facilitated domestic travel arrangements to optimize schedules.

Delivered top-level executive support to Chief Executive through effective diary and meeting management.

Directed incoming calls and emails to appropriate recipients for timely communication.

Assisted in developing and implementing COVID-safe procedures for office re-entry.

Coordinated fire warden and first aid officer training to uphold safety compliance standards.

Managed office supplies and maintained equipment for operational efficiency.

Liaised with building management to ensure facilities remained functional during incidents.

Organized staff social events, including EOFY parties, Christmas celebrations, and monthly gatherings.

Facilitated recruitment processes and conducted onboarding activities, including police checks.

Conduct handover and ongoing training and support to the EA to the Managing Partner

Arranged domestic travel for People & Culture Director and HR team.

Managed calendar for People & Culture Director, coordinating internal and external meetings.

Coordinated HR-related projects to ensure timely execution.

Organized regular team meetings to facilitate communication.

Processed invoices and expense claims, including credit card reconciliations and receipt management.

Coordinated Diversity & Inclusion Advisory Committee meetings, taking minutes and monitoring actions.

Collaborated with D&I team to organize internal staff events for Sydney office for RUOK Day, NAIDOC Week etc.

Supported the wider HR team with general administrative tasks such as:

• managing the anniversary process and ad hoc gifts
• updating the BCP contact register on a weekly basis
• producing standard HR letters
• employee onboarding and offboarding administration
• monitoring the shared HR inbox and answering or directing enquiries as appropriate
• lodging incident reports and workers compensation incidents

Coordinated yearly schedule for Board, Executive Committee, and Partners Meetings, including logistics for venues, catering, and IT equipment.

Managed Board and Governance processes, acting as a liaison to the Board

Managed inboxes for National Managing Partner and National Executive Officer to ensure prompt communication.

Drafted agendas and compiled papers for monthly Board/Executive Committee meetings and other committees as needed.

Took meeting minutes and monitored action items from meetings, following up to ensure timely completion.

Arranged domestic and international travel for Board members, Executive Committee, and support staff.

Assisted National Managing Partner and National Executive Officer with personal affairs as required.

Monitored completion of annual Partner Contribution Plans and prepared remuneration letters for Partners.

Updated governance documents on staff intranet to maintain current information.

Delivered comprehensive administrative support to Board Secretary, including drafting correspondence and reports.

Coordinated Board and Committee meetings, managing schedules and booking meeting rooms effectively.

Maintained and organized filing systems for efficient document retrieval.

Answered phone calls, recording clear messages and addressing inquiries promptly.

Processed invoices, reconciled credit card transactions, and managed expense reimbursements accurately.

Coordinated meetings and travel for the Managing Partner and National Executive Officer

Provided ad hoc assistance to Board Secretary for various tasks as needed.

Executed opening and closing procedures, ensuring cleanliness throughout store.

Trained and mentored staff and allocated tasks to ensure smooth operations throughout the day

Managed cash handling, including EFTPOS transactions and refunds.

Oversaw stock control and ordered supplies from various vendors.

Delivered exceptional customer service and resolved conflicts effectively.

Reconciled cash and EFTPOS accounts at close of business.

Minimized technical issues to enhance customer experience.