Hannah McDairmid
Adelaide,SA
Summary
Dedicated and hard-working dental professional with over 4 years experience in the dental industry, starting as a dental assistant at the age of 17 and progression to Clinical Coordinator. I have successfully completed Certificate III and IV in Dental Assisting and now am undertaking an Advanced Diploma of Oral Health (Dental Hygiene), equipping me with a comprehensive understanding of clinical procedures and patient care. My passion for the dental field drives me to continually expand my knowledge and skills, aiming to contribute positively to both my team and our patients. I am committed to fostering a supportive environment while helping others achieve their oral health goals and enhancing overall clinic operations.
Overview
8
8
years of professional experience
Work History
Clinical Coordinator
Shree Dental & Implant Centre
02.2021 - 02.2025
- Mentored new & experienced clinical staff, ensuring training was up-to-date and to the highest standard.
- Coordinate patient care and manage schedules, ensuring efficient clinic operations and patient satisfaction.
- Monitor inventory and supply levels, maintaining optimal stock and reducing costs.
- Developed and maintained efficient staff rostering schedules.
- Coordinated repairs and servicing with external vendors, minimising downtime and maintaining clinic operations.
- Served as lead and secondary surgical nurse for numerous single and full arch (AOX) implant cases, ensuring optimal patient care and surgical efficiency.
- Collaborated directly with the principal dentist to manage appointment books, ensuring efficient patient flow.
- Captured high-quality intraoral and extraoral photographs to aid in diagnostic assessments and treatment planning.
- Achieved Certificate III & IV in Dental Assisting, allowing me to take radiographs, enhance skills in advanced clinical procedures, management, and patient communication.
- Fabricated custom whitening trays in a timely fashion.
- Consistently adhered to and implemented strict infection control protocols to ensure patient and staff safety.
- Assisted in a variety of dental procedures, demonstrating flexibility and a willingness to learn from different clinicians.
- Positioning of patients for various radiographic procedures, including bite-wing, periapical and orthopantomogram (OPG).
- Managed front desk operations (EFTPOS, HICAPS), greeting patients warmly and ensuring a positive first impression of the clinic.
- Assisted in creating compelling content for various platforms, including Facebook, and Instagram, showcasing services, patient testimonials and clinic updates.
- Developed strong, long-lasting patient relationships making their experience at the clinic more comfortable
- Created daily, weekly, and monthly schedule for nurses and ensured these were adhered to.
- Oversaw clinical flow and reported back to manager.
Shop Assistant
West Ulverstone IGA
08.2017 - 01.2021
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organised shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collected payment by cash, debit or credit card.
- Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.
Education
Advanced Diploma - Oral Health (Dental Hygiene)
TAFE SA
SA12-2026
Certificate IV - Dental Assisting
TasTAFE
TAS01-2024
Certificate III - Dental Assisting
TasTAFE
TAS01-2022
Skills
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Developing training programs
- Infection control
- Patient care
- D4W knowledge
- Dental radiography
- Team collaboration
- Clinical supervision
Timeline
Clinical Coordinator
Shree Dental & Implant Centre
02.2021 - 02.2025
Shop Assistant
West Ulverstone IGA
08.2017 - 01.2021
Advanced Diploma - Oral Health (Dental Hygiene)
TAFE SA
Certificate IV - Dental Assisting
TasTAFE
Certificate III - Dental Assisting
TasTAFE
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