Hannah Mckeown
Aveley,Western Australia
Summary
As an 18-year-old, I possess a cheerful, outgoing, and diligent personality. My reliable nature, quick learning ability, honesty, and hardworking attitude enable me to consistently deliver exceptional customer service. I treat customers with respect, attend to their needs, and ensure that they have a pleasant experience. I work collaboratively with my peers to achieve shared goals, and I am proficient in workflow optimisation and project management. I share my knowledge to meet the unique needs of both consumers and corporations.
Overview
2
2
years of professional experience
Work History
Support Worker
Sisterup
10.2023 - Current
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Documented client progress and activities in accordance with agency policies and procedures.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Assisted clients in developing and setting realistic goals to promote positive change.
Sales Assistant
Buunings Warehouse
03.2022 - Current
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Managed inventory to ensure optimal stock levels, minimising overstock and out-of-stock situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Enhanced customer satisfaction with personalised product recommendations based on their needs and preferences.
Education
Swan Christian College
Middle Swan, WA09.2022
Skills
- Financial Administration
- Staff training/development
- Schedule Management
- Team training and development
- Daily living assistance
- Client Education
- Skill Development
Timeline
Support Worker
Sisterup
10.2023 - Current
Sales Assistant
Buunings Warehouse
03.2022 - Current
Swan Christian College
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