Hannah Mendham
Orange,Australia
Summary
Detail-oriented Administrative Professional with extensive experience supporting HR, recruitment, document control, and compliance processes across multi-site environments. Skilled in coordinating training, onboarding, inductions, and maintaining accurate, audit-ready records in fast-paced settings. Brings advanced organisational abilities, strong communication skills, and a proactive approach to problem-solving and stakeholder support. Adept at using a range of systems including SAP, PayGlobal, My Recruitment Plus, and Otracom, with proven capability in managing confidential information and handling competing deadlines. Highly motivated to transition into the mining industry and contribute to efficient site operations, bringing a strong commitment to safety, continuous improvement, and collaborative teamwork.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Clerk
GB Auto
03.2024 - Current
- Managed office supply inventory, ensuring timely restocking and organisation.
- Scheduling of Workshop and Field Service Bookings
- Processed incoming correspondence, prioritising communication efficiency and response times.
- Maintained accurate records using database management systems, enhancing data retrieval processes.
- Processing and reconciled invoices using NetSuite system to ensure accuracy and timeliness.
- Finalising end-of-month reporting and financial reconciliations for Cadia, ensuring accuracy and compliance with internal controls.
- Ensuring daily and weekly performance targets were consistently met, adjusting workflows and priorities as needed.
Site Administrator
OTRACO International
12.2022 - 03.2024
- Coordinated the inbound and outbound movement of tyres and rims via the Otracom system
- Managed the fortnightly processing and submission of timesheets, ensuring accuracy and timely delivery to the Payroll team
- Managed quote submissions and payment processing via the client’s SAP system
- Organising and processing all New Starter paper work
- Liaised with site personnel to coordinate all inductions and on-site training
- Maintained up-to-date policy documentation and ensured current versions were clearly displayed
Human Resources Administrator
PYBAR Mining Services
04.2021 - 12.2022
- Entered and updated employee information in PayGlobal.
- Prepared and issued employment contracts and variation letters.
- Contacted candidates to confirm successful applications and outline next steps.
- Created purchase requisitions for invoices requiring payment.
- Provided support to Senior Human Resources Advisors and Recruitment Officers as needed.
- Coordinated and collected Employee of the Month nominations across 11 sites.
- Utilised My Recruitment Plus for recruitment and onboarding workflows.
- Organised and issued onboarding documentation for new hires.
- Compiled anniversary information for social media content.
- Coordinated service anniversary gifts on an ongoing basis.
- Recorded key meeting details for future reference.
- Responded to email and phone enquiries in a timely and professional manner.
Workforce Development Consultant
VERTO Orange
08.2018 - 04.2021
- Reviewed and interpreted Job Active guidelines to ensure compliance across all processes.
- Developed a strong understanding of clients’ career goals, preferred industries, and required licences and qualifications.
- Applied sales, business development, marketing, and networking strategies to attract new business partners.
- Prepared professional CVs and submitted them to employers seeking suitable candidates.
- Supported disadvantaged clients in overcoming barriers to employment.
- Assisted early school leavers in becoming work-ready through training, courses, and study pathways.
- Communicated effectively with stakeholders at all organisational levels.
- Reviewed applications, coordinated interviews and assessments, and created candidate shortlists for clients.
- Maintained documentation in line with industry standards and audit requirements.
- Demonstrated technical proficiency in ESS Web.
- Used the ESS job seeker search database to match suitable candidates with employer vacancies.
Retail Assistant
Bunnings Warehouse Orange
05.2016 - 01.2019
- Customer Service
- Service Desk
- Customer inquiries in store and over the phone.
- Stock Refill
- Presentation of store
- Recovery of isles
- Registers – front end, tool shop and garden centre
- Door Greater front end and Garden Centre
Trainee Receptionist
VERTO Orange
11.2017 - 08.2018
- Greeting clients and Guest into the office
- Client Enquiries over the phone and in person
- Updating of CVs as clients and WDC (Workforce Development Consultant) require them
- Technical Knowledge of ESS Web
- Reviewing and understanding Job Active Guidelines
- Assisting WDC with day-to-day work
- Filing of client files
Retail Assistant
Kmart Orange
11.2013 - 07.2016
- Stock Refill
- Customer Service
- Customer Inquiries Over the Phone
- Presentation
- Recovery
- Registers
- Door Greeter
Education
Orange High School
Orange, NSW12-2017
Year 6 -
Calare Public School
12-2011
Skills
- Adherence to strict Government Departmental Guidelines
- Verbal and Written Communication
- Data entry & database management
- Document control & record keeping
- Scheduling & coordination (rosters, meetings, training)
- High attention to detail
- Strong written and verbal communication
- Time management & prioritisation
- Customer service & stakeholder engagement
- Compliance and audit support
- Invoice processing & procurement support
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Fast and accurate administrative processing
- Reporting and documentation preparation
Certification
- Working With Children Check – WWC1531547E
- Certificate III in Business Administration – Verto 2018
- Certificate IV in Employment Service – Verto 2019
- Diploma in Community Services – Verto 2021
- Certificate IV in Human Resources Management - Currently Completing
Timeline
Administrative Clerk
GB Auto
03.2024 - Current
Site Administrator
OTRACO International
12.2022 - 03.2024
Human Resources Administrator
PYBAR Mining Services
04.2021 - 12.2022
Workforce Development Consultant
VERTO Orange
08.2018 - 04.2021
Trainee Receptionist
VERTO Orange
11.2017 - 08.2018
Retail Assistant
Bunnings Warehouse Orange
05.2016 - 01.2019
Retail Assistant
Kmart Orange
11.2013 - 07.2016
Orange High School
Year 6 -
Calare Public School
Special Achievements
Outstanding Service Award from Bunnings Warehouse, Represented Orange High School at Malenley Shield in Touch Football, Represented Orange at Junior State Cup in Touch Football, Junior House Captain at Orange High School, Premier Sporting Challenge Representative
Personal Development
- Domestic Violence Training – 2019
- Suicide Awareness Training – 2018
- Mental Health Training – 2018
- Managing Difficult Clients – 2018
- Fire Warden Training -2019
- Handling of Emergency Events - 2019