HANNAH MERCIECA
Summary
I have always been motivated to learn new skills and am up for all challenges. I am seeking an opportunity where I can showcase my skills and kick start a long-term career within the disability and aged care services which has always been a passion of mine to start since leaving school. I'm currently studying my certificate 3 in disability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Danny Met Sally
11.2023 - Current
- Assisted clients within in the community and SIL environment with daily living skills , transport and companionship.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Developed strong interpersonal relationships with clients through consistent empathy and understanding.
- Assisted patients in accessing housing, financial assistance and other community resources.
Support worker
Allcare disability
01.2023 - 11.2023
- Assisted clients within in the community, Day program and SIL environment with daily living skills , transport and companionship.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Developed strong interpersonal relationships with clients through consistent empathy and understanding.
- Assisted patients in accessing housing, financial assistance and other community resources.
Support worker
Every human
09.2022 - 01.2023
- Within in this role I supported clients with 2-1 support in there homes and by providing respite/
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- supported clients well-being by following there behavioural support plans.
Support Worker
Kairos care
07.2022 - 10.2022
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Support worker
Disability Mobility Services
05.2022 - 08.2022
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- .Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Support worker
Concept care
02.2022 - 05.2022
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Assisted with feeding and monitored intake to help clients achieve nutritional objectives.
Head barista
Panetta mercato
09.2021 - 01.2022
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Increased sales through effective upselling techniques and recommending appropriate menu items.
- Optimized workflow processes for increased productivity during peak hours, minimizing wait times for customers.
McDonald's Crew Member
Macdonald's
01.2019 - 09.2021
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Retail Assistant
Outdoor instinct
01.2017 - 08.2018
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves for optimal appearance.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Skills
Personal Care
Housekeeping and meal preparation
Medication assistance
working with challenging behaviours
Client Transportation
Elderly Care
Feeding Assistance
Life Skills Training
Youth Services
Certification
- HLTAID003 Provide First Aid
- Working with children check
- NDIS check
- CPR
- medication certificate
- Abn
- Police check
- Manual handling certificate
References
Available Upon Request
Timeline
Disability Support Worker
Danny Met Sally
11.2023 - Current
Support worker
Allcare disability
01.2023 - 11.2023
Support worker
Every human
09.2022 - 01.2023
Support Worker
Kairos care
07.2022 - 10.2022
Support worker
Disability Mobility Services
05.2022 - 08.2022
Support worker
Concept care
02.2022 - 05.2022
Head barista
Panetta mercato
09.2021 - 01.2022
McDonald's Crew Member
Macdonald's
01.2019 - 09.2021
Retail Assistant
Outdoor instinct
01.2017 - 08.2018
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