Hannah Minett
Wingham,NSW
Summary
Dynamic individual with hands-on experience in Hospitality and Pharmacy with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Lead Kitchen Supervisor
Hallidays Point Tavern
07.2020 - Current
- Supervised kitchen staff to ensure compliance with health and safety regulations.
- Streamlined food preparation processes to enhance efficiency and service speed.
- Trained new employees on kitchen procedures, equipment usage, and best practices.
- Managed inventory controls to minimize waste and optimize stock levels.
- Supervised daily kitchen operations while mentoring junior staff members by sharing valuable cooking techniques and industry knowledge for career development purposes.
- Managed food deliveries to ensure timely receipt of ingredients while maintaining appropriate storage conditions for optimal freshness.
- Coordinated with front-of-house staff to address customer concerns promptly, resulting in increased guest satisfaction ratings.
- Assisted in budgeting tasks such as forecasting sales trends, tracking expenses, and identifying cost-saving opportunities.
- Upheld high standards of food presentation by guiding staff on proper plating techniques and visual aesthetics, positively impacting customer experience.
- Maintained a clean and sanitary work environment, ensuring compliance with health code regulations and preserving food quality.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Pharmacy Assistant
Coopers Pharmacy
08.2019 - 06.2020
- Assisted pharmacists in dispensing medications accurately and efficiently.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Maintained compliance with regulatory standards and company policies for medication handling.
- Trained new staff on pharmacy procedures and best practices for operational efficiency.
- Collaborated with healthcare professionals to optimize patient care through effective communication.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received incoming supplies and stocked in correct locations.
- Merchandised over-the-counter goods and rotated stock.
- Supported operations with filing, copying and faxing.
- Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations.
Education
No Degree - HSC
St Clares High School
Taree, NSW12-2023
Skills
- Food service coordination
- Team leadership
- Regulatory compliance
- Experience with food safety compliance
- Inventory management
- Training and development
- Time management
- Quality assurance
- Communication skills
Timeline
Lead Kitchen Supervisor
Hallidays Point Tavern
07.2020 - Current
Pharmacy Assistant
Coopers Pharmacy
08.2019 - 06.2020
No Degree - HSC
St Clares High School