Hannah Morais

Tiwi Islands Training And Employment Board

04.2017 - Current

Developed strong working relationships with colleagues, contributing to a positive work environment.
Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Aided colleagues, managers, and clients through regular communication and assistance.
Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
Set priorities and problem-solved workflow issues to maintain rapport with colleagues and supplier.
Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
Managed company schedule to coordinate calendar and arrange travel.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Manage the CEO's calendar.

Summary