Hannah Morais
Leanyer,Northern Territory
Summary
Self-motivated Administration Officer brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
7
7
years of professional experience
Work History
Administration Officer
Tiwi Islands Training And Employment Board
04.2017 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and clients through regular communication and assistance.
- Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
- Set priorities and problem-solved workflow issues to maintain rapport with colleagues and supplier.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Managed company schedule to coordinate calendar and arrange travel.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Manage the CEO's calendar.
Education
GED -
Republic Polytechnic
Singapore05.2011
Skills
- Administrative Support
- Office Management
- Customer Relations
- Payroll and budgeting
- Documentation and control
- File Maintenance
- Calendar Management
- Schedule Management
- Policy and procedure modification
- MS Office
- Decision-Making
- Team Collaboration
Timeline
Administration Officer
Tiwi Islands Training And Employment Board
04.2017 - Current
GED -
Republic Polytechnic
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