Hannah Neath

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Performed opening and closing duties, setting up for incoming shift, closing the bar leaving it cleaned and ready for service the following day
• Served high customer volumes during special events, nights, and weekends.
• Followed strict recipes and drink measurements to minimize product used.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Referral Upon Request

Cheyenne Irvine ~ Venue Manager

Ph: 0476 025 641

Email: cheyenne@suttonforestinn.com.au

• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Helped management plan and serve bar menu exceeding customer expectations.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Followed strict recipes and drink measurements to minimize product used.
• Prepared garnishes by evenly slicing and pitting fruits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

• Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
• Organized group outings for advanced students, fostering camaraderie among participants while exposing them to new challenges on different slopes.
• Developed relationships with clients to provide ongoing support and encouragement.
• Promoted a culture of inclusivity by adapting teaching strategies for students with varying physical abilities or learning styles.
• Improved safety awareness among students through comprehensive instruction on equipment maintenance, slope etiquette, and injury prevention techniques.
• Facilitated team building activities and workshops to improve communication, collaboration and productivity.
• Developed and delivered effective and engaging coaching sessions to improve performance.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Bussed and reset tables to keep dining room and work areas clean.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Collaborated with other students to achieve target results in co-curricular activities
• Participated in team-building activities to enhance working relationships.
• Identified issues, analysed information and provided solutions to problems.

• Attended all practices as scheduled, dressed correctly and was always ready to work.
• Met all eligibility requirements consistently as an all-rounded and active player and athlete.
• Practised with my team on schedule and trained alone to enhance athletic abilities and contributions to team success.
• Determined areas in need of improvement and optimized strategies to strengthen performance.