Hannah Nobel
Bray Park
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
Lowes Menswear
07.2024 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Café and kitchen manager
Urban Xtreme
12.2023 - 05.2024
- Enhanced kitchen operations by implementing efficient inventory management practices.
- Managed team of kitchen staff for maintaining high standards of food quality and safety.
- Improved team performance by conducting regular training sessions for kitchen staff.
- Coordinated with suppliers to ensure timely and cost-effective acquisition of ingredients.
- Enhanced customer satisfaction by maintaining cleanliness and order in kitchen area.
- Oversaw preparation and presentation of meals to ensure consistency and quality.
- Developed new recipes and menus to attract a diverse clientele.
- Managed kitchen budget to control costs and maximize profitability.
Lead Educator
Grow Early Education
06.2023 - 12.2023
- Developed engaging curriculum materials, resulting in increased student interest and understanding of the subject matter.
- Participated in professional development opportunities to stay current with the latest educational research and best practices, translating findings into actionable improvements for the classroom.
- Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
- Managed classroom effectively to maximize instructional time, ensuring an optimal learning environment for all students.
- Adapted teaching strategies to accommodate diverse learners, differentiating instruction based on individual student needs and abilities.
- Promoted a culture of collaboration among staff members by actively participating in team meetings and contributing constructive ideas for improving teaching practices across all grade levels.
Shift Leader
Guzman Y Gomez
06.2022 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Lead Educator
Imagine childcare and kindergarten
08.2021 - 08.2022
- Developed engaging curriculum materials, resulting in increased student interest and understanding of subject matter.
- Participated in professional development opportunities to stay current with latest educational research and best practices, translating findings into actionable improvements for the classroom.
- Served as a mentor for new teachers, sharing best practices and providing guidance on classroom management techniques.
- Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
- Managed classroom effectively to maximize instructional time, ensuring an optimal learning environment for all students.
- Collaborated with colleagues to create interdisciplinary units, enhancing students'' critical thinking skills across multiple subjects.
- Organised extracurricular activities and clubs, fostering a positive school culture and promoting social-emotional growth among students.
- Utilized various assessment tools to monitor student progress throughout the school year, informing instructional decisions and enabling timely interventions when needed.
Co-Lead educator
Happy Tots on Hamilton
02.2021 - 08.2021
- Kept classrooms clean, neat, and properly sanitised for student health and classroom efficiency.
- Facilitated group sessions and provided one-on-one support.
- Monitored student classrooms and outdoor activities to promote student safety.
- Set up visual aids, equipment, and classroom displays to support the teacher's lesson delivery.
- Delivered personalised educational, behavioural, and emotional support to individual students to enable positive learning outcomes.
- Supported classroom maintenance and upkeep, organising books, and materials.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in curriculum development initiatives, contributing innovative ideas to enhance instructional materials.
- Identified warning signs of emotional or developmental problems and reported to parents.
Assistant Educator
Sesame Lane
09.2018 - 01.2021
- Promoted a positive learning environment by establishing clear expectations and implementing effective classroom management strategies.
- Boosted student confidence in their abilities by providing consistent feedback and personalized support.
- Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
- Encouraged critical thinking skills in students by challenging them with complex problems and thought-provoking questions during lessons.
- Developed strong relationships with students, parents, and colleagues to foster a supportive educational community.
- Ensured curriculum alignment with state standards by regularly reviewing lesson plans and collaborating with fellow educators.
- Maximized instructional time by maintaining organized records of lesson plans, materials, and resources for quick retrieval when needed.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
team leader
Hungry Jacks
12.2014 - 10.2018
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
Education
High School Diploma -
Caboolture State High School
Caboolture, QLD11-2016
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organisation
- Training and mentoring
- Customer service management
- Store operations
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Cash management
- Retail inventory management
- Employee training
Certification
- ServSafe Food Handler's Certification
- Certificate III in early education and care
- Certificate II in Business
- Certificate II in Workplace Practices
Timeline
Store Manager
Lowes Menswear
07.2024 - 02.2025
Café and kitchen manager
Urban Xtreme
12.2023 - 05.2024
Lead Educator
Grow Early Education
06.2023 - 12.2023
Shift Leader
Guzman Y Gomez
06.2022 - 07.2023
Lead Educator
Imagine childcare and kindergarten
08.2021 - 08.2022
Co-Lead educator
Happy Tots on Hamilton
02.2021 - 08.2021
Assistant Educator
Sesame Lane
09.2018 - 01.2021
team leader
Hungry Jacks
12.2014 - 10.2018
High School Diploma -
Caboolture State High School
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