Summary
Overview
Work History
Education
Skills
Certification
Personality
Administrator Skills
Timeline
Generic

Hannah Oliver

Habana,QLD

Summary

I enjoy working in a fast paced environment alongside team members and also have the capability to work diligently and efficiently unsupervised. Having had the privilege of working alongside large and small teams has allowed me to continually learn and expand my knowledge in various areas. I am extremely flexible and believe I could fit into any company at short notice with a proactive and committed approach and priding myself on being an organized, reliable and hard worker in the workforce. My interests and hobbies are – cooking, camping, exercise and spending time with family.

I have a good background in customer service with a many years of experience in reception and administrative positions. I have worked for a range of different organisations and believe this diversity has given me a wide berth of knowledge and the ability to work with different personalities and find ways to best support my managers and colleagues. In the course of my work experience I have developed exceptional written and verbal communication skills. I am an efficient, enthusiastic and organised person with a keen eye for detail. I thrive at meeting new challenges and enjoy working in an innovative team environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Adminstration Assistant/Assistant Bookkeeper

Proactive Accounting Solutions
Mackay, QLD
09.2022 - Current
  • Provided administrative support to the Accounting Department by filing documents and preparing reports.
  • Coded invoices for data entry into accounting system.
  • Performed daily bank reconciliations and journal entries.
  • Processed accounts payable transactions, including verifying accuracy of vendor invoices and entering data into system.
  • Verified that all payments were properly authorized prior to processing checks.
  • Reconciled customer accounts and resolved discrepancies as needed.
  • Managed month-end closing process, including posting journal entries, reconciling accounts, and generating reports for management review.
  • Created new vendor profiles in the accounting system when necessary.
  • Updated existing vendor profiles with changes in contact information or payment terms as needed.

Administration Assistant

Roy Powell Security
03.2022 - 09.2022
  • Assisted with the preparation of reports, presentations, and spreadsheets.
  • Answered incoming calls in a professional manner.
  • Managed daily calendars for multiple staff members.
  • Organized and maintained files, including electronic records.
  • Provided administrative support to management team.
  • Coordinated meetings and travel arrangements for employees.
  • Scheduled appointments for department personnel as needed.
  • Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.

Personal Banking Consultant

Queensland Country Bank
Mackay, QLD
01.2020 - 01.2022
  • Developed relationships with customers to increase sales of bank services.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Assisted customers in opening new accounts and completing required paperwork.
  • Answered customer inquiries regarding bank products and services.
  • Explained account information to customers in detail as needed.
  • Researched discrepancies between actual cash amounts and records of transactions for accuracy.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.

Business Trainee

Linked Group Services
Mackay, QLD
01.2019 - 01.2020
  • Organized and coordinated events related to the company's activities.
  • Supported senior management in preparing presentations, reports, and other documents.
  • Greeted customers, provided information about products and services.
  • Coordinated and maintained daily bookings for clients, ensuring accuracy and timeliness.
  • Developed relationships with clients to ensure repeat business.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.

Early Childhood Educator

Green Leaves early learning
Mackay, QLD
01.2018 - 01.2019
  • Provided a safe and stimulating learning environment for young children.
  • Developed age-appropriate activities to encourage physical, social and intellectual development of children.
  • Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
  • Implemented appropriate strategies to manage challenging behaviors.
  • Assisted with planning, preparing and serving meals according to dietary requirements.
  • Organized indoor and outdoor playtime activities to promote physical and mental development of children.
  • Encouraged creativity through art, music, dramatic play and other creative activities.
  • Maintained accurate records of each child's progress including daily observations and anecdotal notes.
  • Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
  • Fostered an atmosphere that encourages respect for all individuals regardless of gender, race or religion.
  • Provided guidance on personal hygiene habits such as hand washing and teeth brushing.

Cashier

Woolworths
Mackay, QLD
01.2015 - 01.2018
  • Customer service
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Early Childhood Educator

Petit Early Learning Journey
Mackay, QLD
01.2016 - 01.2018
  • Provided a safe and stimulating learning environment for young children.
  • Developed age-appropriate activities to encourage physical, social and intellectual development of children.
  • Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
  • Implemented appropriate strategies to manage challenging behaviors.
  • Encouraged creativity through art, music, dramatic play and other creative activities.
  • Organized indoor and outdoor playtime activities to promote physical and mental development of children.
  • Maintained a clean classroom environment ensuring toys are sanitized regularly.
  • Ensured compliance with relevant regulations such as health and safety standards.
  • Attended team meetings with other educators in order to share best practices or discuss any issues related to childcare services.
  • Contributed towards creating a curriculum based on developmental milestones set out by Early Years Foundation Stage.
  • Assisted students with special needs by providing additional support when required.

Education

Grade 8 - Grade 12 -

Mackay North State High School
Mackay
12-2017

Grade 3 - Grade 7 -

Mackay Christian College
12.2012

Grade 1 - Grade 3 -

Fitzgerald State School
12.2007

Prep -

Mackay Christian College
12.2004

Diploma - Nursing

CQUniversity
Mackay

Skills

  • Internet Explorer
  • Microsoft Word, Excel, PowerPoint, Outlook, Teams
  • Account Processing system - Reckon
  • Bank teller system - DA Caman
  • Administrative Support
  • Accounts Payable Management
  • Payment Processing
  • Payroll Administration
  • Bank Statement Reconciliation
  • Account Reconciliation
  • Bookkeeping Software - MYOB
  • Accounting Firm Software - Practice Manager

Certification

CQUniversity/li>
  • CPR and First Aid
  • Responsible Service of Alcohol
  • C Class Drivers License
  • Currently studying Diploma of Nursing
  • Three COVID-19 vaccination
  • All Vaccinations up to date
  • AFP Police Check
  • Blue Card
  • NDIS Card
  • Personality

    • Friendly polite nature & Respectful
    • Reliable and motivated to learn new areas of work
    • Neat presentation & punctual

    Administrator Skills

    • Answer all administration based enquiries
    • Schedule appointments / meetings
    • Provide accurate estimates / quotes
    • Create invoices and process payments
    • Daily banking reconciliation
    • Front desk reception duties as required
    • Ordering stationery in a cost effective manner
    • Other administrative duties as required
    • Opening, sorting and distributing mail
    • Answering telephone calls, taking messages and or forwarding to appropriate department
    • Data Entry
    • Processing EFPOS transaction
    • General office cleaning and housekeeping

    Timeline

    Adminstration Assistant/Assistant Bookkeeper

    Proactive Accounting Solutions
    09.2022 - Current

    Administration Assistant

    Roy Powell Security
    03.2022 - 09.2022

    Personal Banking Consultant

    Queensland Country Bank
    01.2020 - 01.2022

    Business Trainee

    Linked Group Services
    01.2019 - 01.2020

    Early Childhood Educator

    Green Leaves early learning
    01.2018 - 01.2019

    Early Childhood Educator

    Petit Early Learning Journey
    01.2016 - 01.2018

    Cashier

    Woolworths
    01.2015 - 01.2018

    Grade 8 - Grade 12 -

    Mackay North State High School

    Grade 3 - Grade 7 -

    Mackay Christian College

    Grade 1 - Grade 3 -

    Fitzgerald State School

    Prep -

    Mackay Christian College

    Diploma - Nursing

    CQUniversity
    Hannah Oliver