Hannah Payne

• Directed post-accident investigations and prepared reports to identify possible accident causes and hazards through the facilitation of ICAM & 5 Why sessions.
• Facilitation & leadership in Risk Assessments & Change of Management within the organisation.
• Guided, wrote and revised various health and safety management manuals with MS Office Software.
• Established personnel qualifications and coordinated onboarding activities.
• Delivered and coordinated training for approximately 650 employees across site.
• Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
• Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate workplace hazards.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Provided new-employee new to industry orientations and developed materials for presentations.
• Assessed skill gaps for employees and developed training courses to meet identified needs.

• Scheduled and coordinated training sessions with industry leading facilitators, book room hire and arrange catering.
• Attendance in 5 Whys, Risk Assessments & ICAMs to investigate accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
• Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
• Preparation of projects' health, safety & training reports.
• Support the SHET management team and complete statistical data entry.
• Authorised Trainer Assessor. Ability to train & authorise passouts.
• Use of software such as FPe, Esker & SAP
• Responsible for providing up to date statistical information for the project as required daily, weekly and monthly.
• Review and analyzed safety data and statistics to identify trends and areas requiring improvement.
• Organized and detail-oriented with a strong work ethic. Availability to learn & upskill wherever possible.
• Participate in team meetings and projects, demonstrating an ability to work collaboratively and effectively.

Maternity leave coverage

• Organize the onboarding of new employees.
• Production of daily and monthly reports, and emails by required deadlines.
• Creating and Maintaining training spreadsheets and data records.
• Proved successful working within tight deadlines and a fast-paced environment.
• Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
• Delivered services to clients within specific timeframes.
• Troubleshot employee concerns and recommended corrective actions to resolve issues.
• Recognized discrepancies within paperwork and promptly addressed for resolution.
• Entered and maintained departmental records in company database.
• Managed company schedule to coordinate calendar & arrange travel.
• Kept office operations running smoothly by providing effective leadership and administrative skills.

• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Approved regular payroll submissions for employees.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Assisted with hiring, training and mentoring new staff members.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Reported issues including health & safety to higher management with great detail.